Customer Service Representative

4 weeks ago


Earth City, Missouri, United States Cognizant Full time
Customer Service Representative

Cognizant is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring a positive customer experience.

Key Responsibilities:
  • Answer a high volume of inbound technical phone calls
  • Troubleshoot and resolve technical issues with high First Contact Resolution rates (FCR)
  • Follow established policies, procedures, and workflows to ensure appropriate resolution of issues
  • Document all issues, comments, and resolutions in software system applications
Requirements:
  • High school diploma or equivalent required; associate or bachelor's degree in healthcare management preferred
  • Minimum of two years' experience in customer service, preferably in the insurance industry
  • Understanding of electronic claims, medical office knowledge, and/or coding/billing a plus
Benefits:
  • Competitive hourly rate of $18.54 per hour
  • Eligibility for Cognizant's discretionary annual incentive program
  • Medical, dental, and vision insurance
  • Paid holidays and paid time off
  • 401(k) plan and contributions
  • Long-term and short-term disability insurance
  • Paid parental leave


  • Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Hybrid Customer Service Representative to join our team at Cognizant. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients and trading partners.Key...


  • Earth City, Missouri, United States Randstad Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and motivated Call Center Representative to join our team at Randstad. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and resolving customer inquiries in a timely and professional...


  • Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Hybrid Customer Service Representative to join our team at Cognizant. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our internal and external clients, trading partners, and...


  • Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeCognizant is seeking a skilled Hybrid Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients via inbound phone calls.Key Responsibilities:Answer a high volume of inbound...


  • Earth City, Missouri, United States Cognizant Full time

    Job Title: Hybrid Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Hybrid Customer Service Representative to join our team at Cognizant. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our internal and external clients,...


  • Earth City, Missouri, United States Renewal by Andersen - The Birner Group Full time

    Job OverviewRenewal by Andersen, a leading window-replacement division of Andersen Corporation, is seeking a skilled Customer Service Representative to join our team in St. Louis, MO. As a key point of contact, you will provide exceptional customer service, answer inquiries, and coordinate project updates while maintaining a high level of organization and...


  • Earth City, Missouri, United States Randstad North America, Inc. Full time

    Job Title: Call Center AgentWe are seeking a skilled Call Center Agent to join our team at Randstad North America, Inc. in Brentwood, TN. As a key member of our healthcare organization, you will be responsible for handling inbound and outbound calls in a fast-paced call center environment.Key Responsibilities:Provide exceptional customer service to clients...


  • Earth City, Missouri, United States U.S. Bancorp Full time

    As a key member of our team at U.S. Bancorp, you will provide exceptional support to our clients and colleagues. Your responsibilities will include:Administrative Support: Providing a range of administrative services, including data entry, record keeping, and data maintenance.Operational Support: Assisting with report writing, tracking, and compiling, as...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. This includes answering phone calls, responding to customer inquiries, and resolving customer complaints in a professional...


  • Kansas City, Missouri, United States ProLogistix Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Crown Center in Kansas City. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, ensuring a positive experience at Crown Center.Key Responsibilities:Answer customer questions in person...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key...


  • Kansas City, Missouri, United States Sherwin-Williams Company Full time

    At Sherwin-Williams Company, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll work closely with wholesale and retail customers to understand their needs and provide expert solutions.Key responsibilities include:Building strong relationships with customers to determine their product...


  • Kansas City, Missouri, United States QC Holdings Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a full-time entry-level position that offers great potential for growth and development.Key Responsibilities:Complete cash transactions for customersInitiate customer loansContact...


  • Kansas City, Missouri, United States Johnson Controls Full time

    Job Opportunity:We are seeking a skilled Customer Service Representative to join our team as an Emergency Dispatch Operator.About the Role:As a Customer Service Representative, you will serve as an Emergency Dispatch Operator, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens. You will learn...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience through effective communication and...


  • Kansas City, Missouri, United States State Farm Full time

    Job Title: Licensed Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at Elaine Fry - State Farm Agency in Kansas City, MO.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.As our Customer Service...


  • Kansas City, Missouri, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products...


  • Kansas City, Missouri, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.Key Responsibilities:Answer phones and greet clients in a friendly and professional manner.Establish...


  • Jefferson City, Missouri, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...