Refugee Resettlement Case Manager
4 weeks ago
Job Location: Bering - Houston, TX
Education Level: High School
Travel Percentage: Negligible
Job Shift: Day
Catholic Charities is a family-friendly organization that advocates for the vulnerable among us. We provide a network of support services to people of all ages and from all walks of life and religious backgrounds.
The Refugee Resettlement program assists government-approved refugees in becoming self-sufficient through cultural orientation, job development, family reunification, and resettlement. As a Case Manager, you will be responsible for recruiting eligible refugee clients to enroll in the Social Adjustment Services program.
Key Responsibilities:
- Assess client eligibility for Social Adjustment Services
- Complete intakes and create individualized service plans
- Provide services identified on service plan in a timely manner
- Maintain client files and update case notes
- Perform other duties as assigned by Program Coordinator
Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
The successful candidate will display dignity and respect toward both potential clients and clients already enrolled in the program, show initiative while balancing multiple responsibilities, and be able to work independently while following up on assigned cases.
Requirements:
- High School Diploma or GED
- One (1) year experience in an administrative setting or within refugee populations
- Valid Texas driver's license
The Expertise We Are Looking For:
- Organizational and planning skills
- Success in dealing with a various type of people
- Ability to document case notes
- Ability to provide group and individual orientations for clients
- Ability to handle confidential client information
- Intermediate proficiency in MS Office Suite
- Strong verbal and written communication skills
What you Deliver:
- You assess client eligibility for Social Adjustment Services, complete intakes, and create individualized service plans.
- You provide services identified on service plan in a timely manner. Make necessary referrals within the agency and outside of the agency, as needed. Ensure that services are provided in accordance with LEP policy.
- You maintain client files, update case notes, and update calendar. Ensure that all client information and activities are tracked in Client Track as well as Refugee Management Solution.
- You perform other duties as assigned by Program Coordinator such as assisting with outreach, training volunteers and interns, assisting with airport pick-ups, assisting with projects, etc.
Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
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