Front Desk Coordinator

1 day ago


Chicago, Illinois, United States Orthodontic Experts Ltd Full time
Job Description

Orthodontic Experts Ltd is seeking a highly skilled and organized Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities:
  • Front Office Operations: Oversee the cleanliness and maintenance of the front waiting area, ensuring a welcoming and professional environment for patients and staff.
  • Patient Communication: Answer all phone calls, respond to voicemails, and greet patients in a friendly and courteous manner.
  • Scheduling and Coordination: Check-in new and existing patients, update patient records, and coordinate with clinical staff to ensure seamless patient flow.
  • Administrative Tasks: Collect patient information, process payments, and maintain accurate records.
  • Customer Service: Handle patient inquiries, provide information about our services and policies, and resolve any issues in a professional and courteous manner.
  • Reporting and Compliance: Review and maintain accurate records, including patient communication logs and daily schedules.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including 401(k), dental insurance, disability insurance, and more.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Collaborative Team Environment: Work in a dynamic and supportive team environment, with a focus on patient care and satisfaction.

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