Verizon Customer Service Representative

2 weeks ago


Norfolk, Virginia, United States REI Management Inc. Full time
Job Overview

We are a dynamic marketing and sales firm, renowned for our innovative approach and commitment to excellence. As a Verizon Customer Service Associate, you will play a pivotal role in delivering exceptional customer experiences, fostering strong relationships, and driving sales growth.

Key Responsibilities
  • Collaborate with cross-functional teams to ensure seamless enrollment processes and effective communication.
  • Provide top-notch customer service, ensuring customers have a knowledgeable and friendly resource to address their queries.
  • Support the Verizon sales team by delivering exceptional customer service, contributing to increased sales goals.
  • Ensure data accuracy during customer renewal or acquisition enrollment processes.
  • Participate in Verizon Customer Service Associate meetings to enhance client knowledge and drive sales.
Requirements
  • High school diploma or equivalent.
  • Previous experience in customer service or sales is preferred.
  • Excellent organizational, communication, and interpersonal skills.
  • Ability to prioritize tasks, work independently, and maintain attention to detail.
  • Strong problem-solving skills and a willingness to learn.

We are committed to building a talented team of Verizon Customer Service Associates who share our passion for delivering exceptional customer experiences. If you are a motivated and detail-oriented individual with a strong customer service background, we encourage you to apply.



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