Insurance Customer Service Representative

3 days ago


San Gabriel, California, United States Hoya Insurance Agency Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Hoya Insurance Agency Inc.

This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong background in insurance and customer support.

Key Responsibilities
  • Provide timely and professional assistance to customers via phone, email, and other communication channels
  • Resolve customer complaints and issues in a fair and efficient manner
  • Assist with customer inquiries and provide accurate information about insurance products and services
  • Enter and process customer information and data with high accuracy
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements
  • 1+ year experience in customer support or insurance industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong knowledge of insurance products and services
  • Ability to work independently and as part of a team
What We Offer
  • Competitive hourly rate: $14.50 ~ 25.00 per hour
  • Full-time or part-time schedule: Monday to Friday
  • Opportunities for professional growth and development

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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