Insurance Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Hoya Insurance Agency Inc.
This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong background in insurance and customer support.
Key Responsibilities- Provide timely and professional assistance to customers via phone, email, and other communication channels
- Resolve customer complaints and issues in a fair and efficient manner
- Assist with customer inquiries and provide accurate information about insurance products and services
- Enter and process customer information and data with high accuracy
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- 1+ year experience in customer support or insurance industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong knowledge of insurance products and services
- Ability to work independently and as part of a team
- Competitive hourly rate: $14.50 ~ 25.00 per hour
- Full-time or part-time schedule: Monday to Friday
- Opportunities for professional growth and development
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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