Insurance Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes and updates, and collaborating with team members to achieve office goals.
Key Responsibilities:- Customer Service: Assist customers with their insurance needs, answer inquiries, and resolve issues in a professional and friendly manner.
- Policy Processing: Process insurance policy changes and updates, handle incoming and outgoing phone calls, and maintain accurate and organized customer files.
- Team Collaboration: Collaborate with team members to achieve office goals, promote and cross-sell insurance products and services, and contribute to a positive and collaborative work environment.
- Claims Processing: Assist with claims processing and follow up, and stay updated on insurance industry trends and regulations.
Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to maintain confidentiality and handle sensitive information.
What We Offer: As an Office Representative at State Farm Insurance, you will have the opportunity to work with a dynamic team, develop your skills and knowledge in the insurance industry, and contribute to the success of our organization.
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