Insurance Representative

3 days ago


San Gabriel, California, United States Hoya Insurance Agency Inc Full time
Job Title: Insurance Customer Service Representative

We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Hoya Insurance Agency Inc.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions
  • Resolve customer inquiries and issues in a timely and professional manner
  • Assist with sales orders, data entry, and other administrative tasks
  • Establish and maintain strong relationships with customers
  • Stay up-to-date with company policies and procedures

Requirements:

  • 1+ year experience in customer support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Proficiency in Microsoft Office and Google Applications
  • Bilingual Mandarin and/or Spanish language skills a plus

What We Offer:

  • A competitive hourly rate of $14.50-$25.00
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Work Schedule:

  • Monday to Friday

Experience:

  • Call Center: 1 year (Preferred)
  • Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Communication Methods:

  • Email
  • Phone

Company Description:

Hoya Insurance Agency Inc is a leading provider of insurance services, and we are committed to delivering exceptional customer experiences.



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