Insurance Customer Service Specialist
8 hours ago
We are seeking a highly skilled and personable Customer Service Representative to join our team at Insurance Relief. As a Hybrid Customer Service Representative, you will be responsible for providing exceptional customer service to clients and producers, processing binder requests, endorsements, and policies, and verifying critical information for file documentation.
Key Responsibilities:
- Provide professional and helpful insurance service to clients and producers
- Process and manage insurance policies, including binder requests and endorsements
- Verify and document critical information, including premiums, policy numbers, and claims reports
- Provide knowledgeable answers to questions about insurance products, pricing, and availability
- Collaborate with internal departments to meet customer needs
Preferred Qualifications:
- P&C license required
- 1+ years of Commercial Lines Insurance experience in a retail brokerage setting
- Proficiency in Salesforce
- In-depth knowledge of various insurance coverages, products, and agency procedures
What We Offer:
- $60,000 - $65,000 annual salary depending on experience
- Hybrid work schedule
- A full suite of benefits, including medical, dental, and vision
- Continued education and opportunities for growth
We invest time to understand what you want to accomplish and then do our best to find meaningful opportunities. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please apply now.
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