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Client Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Client Service Representative to join our team at Canon Solutions America, Inc. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the prompt delivery of various on-site work assignments.
Your ImpactMain Responsibilities:
- Provide timely and effective communication with supervisors, management, and clients via various channels.
- Contribute to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Perform routine upkeep of equipment, including cleaning, maintenance, and troubleshooting.
- Deliver paper and assist end-users with basic equipment functionality.
- Record meter reads and maintain service activity reports.
- Monitor supplies and restock inventory as needed.
We are looking for a highly motivated and detail-oriented individual with excellent communication skills and the ability to work independently. The ideal candidate will have a strong focus on customer satisfaction and be able to multitask and prioritize tasks effectively.
Required qualifications include a high school diploma or equivalent, basic computer skills, and the ability to lift up to 50lbs. A valid driver's license and acceptable driving record are also necessary for this role.
Company OverviewCanon Solutions America, Inc. is a leading provider of enterprise, production, and large format printing solutions. We empower companies of all sizes to succeed by supplying market-leading solutions and exceptional professional service offerings.
We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, and discretionary profit sharing. We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates.
