Patient Care Coordinator, New York City
2 weeks ago
Company Overview:
At Memorial Sloan Kettering Cancer Center (MSK), our mission is singular: to eradicate cancer for life. Our dedicated teams deliver personalized, compassionate, and expert care to patients of all ages.
Guided by groundbreaking research from our Sloan Kettering Institute, our scientists engage in innovative translational and clinical studies that are transforming our understanding of cancer and enhancing our capabilities in prevention, diagnosis, and treatment.
MSK is committed to cultivating the next generation of scientists and clinicians who will advance our mission both at MSK and globally.
Job Description:
We are a premier healthcare institution focused on combating cancer and delivering exceptional patient care.
Our team is passionate about making a profound impact on the lives of those we serve, and we are currently looking for talented Patient Care Coordinators to support our mission.
As a Patient Care Coordinator, you will play a crucial role in enhancing the patient experience.Your work will be vital, and you will become part of a collaborative team dedicated to the fight against cancer.
Are you prepared to contribute positively to the lives of others? This is a calling.
Role Overview:
As a member of the Care Coordination team, you will ensure that each physician practice session is thoroughly prepared and organized, facilitating patient visits with a focus on satisfaction.
Key responsibilities include:
- Monitoring clinic schedules and making necessary adjustments to ensure smooth patient flow.
- Acting as a liaison between patients, families, and the clinical team during office visits.
- Expediting time-sensitive scheduling (within 48 hours) for urgent tests or consultations by coordinating with relevant departments.
- Coordinating inpatient admissions when required.
- Completing a detailed End of Clinic summary daily to reconcile work after clinic hours.
Key Qualifications:
We prefer candidates with:
- Experience in customer or patient service.
- A demonstrated commitment to healthcare through work, internships, or volunteer experiences.
- The ability to manage acutely ill patients in high-pressure situations with a positive attitude.
- Strong digital literacy skills.
Core Skills:
The ideal candidate will be:
- An effective communicator, adept at tailoring messages to diverse audiences.
- Skilled in building partnerships and collaborating to achieve shared goals.
- Flexible in approach and demeanor to adapt to changing circumstances.
- Passionate about working in healthcare and dedicated to providing a top-tier patient experience.
Additional Information:
Work hours may vary between 6:15 am and 10:00 pm (Monday-Friday, with occasional weekends). Shifts are typically 12.5 hours, 3-4 days per week.
Schedules are provided one week in advance, and flexibility between shifts is expected.
#LI-Onsite
Pay Range:
$34.67/hour
Closing:
MSK is an equal opportunity and affirmative action employer committed to fostering diversity and inclusion in all aspects of recruitment and employment.
All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status, or any other factor that cannot lawfully be used as a basis for an employment decision.
Federal law mandates that employers provide reasonable accommodations to qualified individuals with disabilities. Please inform us if you require any reasonable accommodations to apply for a job or to perform your job duties.Examples of reasonable accommodations include modifications to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or utilizing specialized equipment.
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