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Human Resource Manager
2 months ago
We are seeking a highly organized and detail-oriented Human Resource Manager to join our team at New York City Growth - Highgate Hotels. The successful candidate will be responsible for providing administrative support to the Human Resource Department, ensuring the smooth operation of daily functions.
Key Responsibilities- Employment Process Support: Assist with the employment process, including applicant screening, determining eligibility for employment, conducting reference checks, and verifying paperwork for accuracy.
- New Hire Administration: Refer potential new hires to department managers for interviews, assist with department outgoing correspondence and memorandums, and maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely and accurate manner.
- Benefits Administration: Assist with all benefit administration, including group health insurance, vacation, sick, personal leave, jury duty pay, and retirement plan, ensuring all policies and procedures are followed and all completed forms are accurate and submitted in a timely manner.
- Coordination of Pre-Employment Steps: Assist with the coordination of all other new hire pre-employment steps, including drug testing, reference checks, etc., to ensure compliance with all company policies and procedures.
- Communication and Reporting: Respond to all interviewed applicants via telephone or letter within the required time frame, assist with the completion of appropriate paperwork for new hires, terminations, payroll action forms, and employee status changes on a daily basis and in a timely and accurate manner.
- New Hire Orientation: Assist with the administration of new hire orientation, including explaining elements of various benefits to associates, assisting with enrollment and claims processing, and presenting an overview of the Highgate Handbook with complete knowledge of all policies and procedures.
- Payroll and Benefits Administration: Notify all managers of monthly reviews, prepare payroll action forms, and track all completed reviews to ensure reviews are given in a timely manner, assist with the maintenance of accurate employee records, and assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for the hotel.
- HR Reception Area Duties: Assist with HR reception area duties, including greeting associates, managers, and potential new hires, directing to the appropriate manager if necessary, and maintaining associate's files and ensuring that filing is completed at the end of each week.
- Employee Relations and Events: Assist with associate employee relations events, ensure compliance with the Immigration Reform and Control Act for all employees, maintain inventory of office and benefit supplies on a regular basis, complete purchase orders needed to replenish such supplies, and keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials.
- Payroll and Distribution: Distribute paychecks as needed and ensure completed signature pages are collected from each department, and assist with other special hotel projects as needed.
- Administrative Support: Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings and agendas, and assisting with all associate events.
- Social Media Management: Assist with the administration and management of hotel programs, ensure timely follow-up and communication on all facets of each, from scheduling to reporting and execution, and support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly, and monthly deliverables.
- Guest Communication: Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up, and in the absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines.
- Education: Associate's or Bachelor's Degree in Human Resources or equivalent of at least 1-3 years work experience.
- Experience: At least one year Hotel or Human Resource related work experience.
- Skills: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner, must be effective at listening to, understanding, and clarifying concerns raised by employees and guests, must be able to multitask and prioritize departmental functions to meet deadlines, and must be able to maintain confidentiality of information.
- Physical Demands: Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
