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Optical Sales Professional

2 months ago

Jacksonville, Florida, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and customer-focused Licensed Optician to join our team at Pearle Vision. As a key member of our store team, you will be responsible for delivering exceptional customer experiences, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Main Responsibilities
  • Drive profitable store sales by fostering a retail selling culture and utilizing effective retail sales skills.
  • Develop professional business relationships with other Associates and Doctors.
  • Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, including:
    • Evaluating prescriptions in conjunction with customer's visual requirements.
    • Asking lifestyle questions to determine customer's vision needs.
    • Recommending specific lenses, lens coatings, and frames to suit customer needs.
    • Assisting customers in the selection of frames and coordinating frames with optical measurements and prescription.
    • Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance, and optical centers using appropriate tools.
    • Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction.
    • Aiding in training of new associates to help them understand frame and lens selection.
  • Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
  • Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
  • Maximizes Managed Vision Care relationships and sales opportunities.
  • Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.
Requirements
  • High School Diploma or equivalent.
  • State licensure or certification by a nationally-recognized opticianary association as an optician.
  • Experience and results with a retail or customer service establishment.
  • Ability to sell through use of sales skills and accountability for sales results.
  • Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
Preferred Qualifications
  • Bachelor degree or equivalent experience in retail operations.
  • 3+ years of experience.
  • Experience with personal computers.

We offer a competitive compensation package, including employee pay determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. EssilorLuxottica is committed to providing reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact the Luxottica Ethics Compliance Hotline at [phone number] or email [email address].