Optical Sales Manager

4 weeks ago

Jacksonville, Florida, United States National Vision Full time
Job Summary

As an Assistant Manager at Eyeglass World, you will play a key role in overseeing the daily operations of our stores, including personnel management and inventory control. Your primary responsibility will be to ensure that customers receive a positive experience from start to finish, while also keeping associates happy and motivated.

Key Responsibilities
  • Drive and achieve profit, sales, and performance goals according to NVI standards.
  • Monitor sales results against budgeted targets.
  • Ensure all store associates achieve and maintain the highest level of customer service.
  • Maintain awareness of same-day service using the "Ready When Promised" production board.
  • Communicate with the General Manager, District Manager, and Corporate Office, and provide store reporting as required.
  • Develop and maintain a good working relationship with doctors associated with the store and serve as a liaison between doctors and store personnel.
  • Ensure store promotions, advertising, and visual merchandising are in place, and all associates and doctors are aware of current promotions.
  • Supervise and motivate Optician/Sales Associates and ensure the timely completion of day-to-day functions.
  • Assist the General Manager with balancing staffing to store volume, assist in recruiting, selecting, and retaining a high-caliber staff.
  • Motivate associates to exceed performance standards.

Requirements
  • Optical sales experience, supervising experience is preferred.
  • Maintain Optical license in states that require licensure.
  • Proficient computer skills.
  • Proven ability to lead, coach, and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills (both oral and written) for effective management of teams.
  • Exceptional customer service skills.
  • Able to present clear and concise information and respond to questions from managers, associates, and customers.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.
  • ABO and NCLE Certified.

About National Vision
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within. Please see our website to learn more. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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