Optical Sales Specialist

1 month ago


Jacksonville, Florida, United States EssilorLuxottica Full time
Job Title: Licensed Optician

At EssilorLuxottica, we're committed to delivering exceptional eye care to our customers. As a Licensed Optician, you'll play a vital role in fostering a retail selling culture, driving profitable store sales, and promoting outstanding associate/doctor satisfaction.

Key Responsibilities:
  • Deliver an exceptional customer experience, fostering customer retention and promoting outstanding associate/doctor satisfaction.
  • Drive profitable store sales by practicing NECE and using effective retail sales skills.
  • Develop professional business relationships with other Associates and Doctors.
  • Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
  • Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance, and optical centers using appropriate tools.
  • Troubleshoots vision issues confidently and brings to resolution for customer satisfaction.
  • Aids in training of new associates to help them understand frame and lens selection.
  • Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
  • Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
  • Maximizes Managed Vision Care relationships and sales opportunities.
Requirements:
  • High School Diploma or equivalent.
  • State licensure or certification by a nationally-recognized opticianary association as an optician.
  • Experience and results with a retail or customer service establishment.
  • Ability to sell through use of sales skills and accountability for sales results.
  • Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
Preferred Qualifications:
  • Bachelor degree or equivalent experience in retail operations.
  • 3+ years of experience.
  • Experience with personal computers.

We offer a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.



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