CSP Customer Support Team Lead
2 weeks ago
BioSpace is a center of excellence for US patient services and customer support. Our responsibilities include designing and executing industry-leading, multi-channel customer support solutions and services that enable better patient outcomes and help us achieve business objectives.
Key Responsibilities- We are seeking a highly motivated individual to collaborate with vendors to implement US customer support program processes and technology.
- You will be responsible for reviewing various Contact Center metric reports to ensure proper compliance and providing metric trends and patterns for issues and improvements in call center performance.
- Review customer experience measures for trends and implement improvement recommendations as vital across impacted programs.
- Collaborate with vendor to ensure compliance with training and quality standards and identifying and reporting non-compliance.
- A Bachelor's degree is required.
- Qualified candidates must be legally authorized to be employed in the United States.
The anticipated salary for this position is $57,750 - $129,800 per year. Additionally, full-time equivalent employees are eligible for a company bonus and comprehensive benefits, including eligibility to participate in a company-sponsored 401(k), pension, vacation benefits, medical, dental, vision, and prescription drug benefits, flexible spending accounts, life insurance, and death benefits.
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Team Lead for Customer Engagement
4 weeks ago
Marquand, Missouri, United States Versiti Inc. Full timeCustomer Service and Support Team LeadVersiti Inc. is seeking a dedicated and passionate individual to join our team as a Contact Center Team Lead. This role offers a unique opportunity to make a meaningful impact on our customers' experiences while developing your leadership skills.The estimated annual salary for this position is $70,000-$90,000, depending...
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Custom Framing Team Lead
4 weeks ago
Marquand, Missouri, United States Michaels Stores Full timeJob DescriptionAs a key member of our team, you will lead and coach a group of framers to deliver exceptional customer experiences while creating custom framing solutions. You will drive sales growth, assist customers in selecting the perfect framing solution for their art, and ensure compliance with company standards.Key Responsibilities:Lead and manage the...
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Sales and Customer Support Team Member
1 week ago
Marquand, Missouri, United States The McAlear Group Full timeThe McAlear Group is seeking a talented and customer-focused individual to join our team as a Sales and Customer Support Team Member. As a member of our service center team, you will play a key role in providing exceptional service to our clients and driving garage door growth and development.This is a full-time position that requires strong communication...
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Custom Framing Team Lead
4 weeks ago
Marquand, Missouri, United States Michael's Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Manager to lead our custom framing team at Michaels Inc. This is an exciting opportunity to join a dynamic and creative team and take your career to the next level.As a Retail Manager, you will be responsible for leading and coaching a team of framers who focus on building customer...
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Housekeeping Team Lead
2 weeks ago
Marquand, Missouri, United States Hyatt Full timeAbout Our Job Description: The Housekeeping Team Lead plays a vital role in ensuring that every guest room is spotless and welcoming. As a key member of our Housekeeping team, you will lead by example and demonstrate exceptional attention to detail, creativity, and a passion for delivering outstanding customer experiences. Your primary responsibility will be...
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Customer Support Specialist
2 weeks ago
Marquand, Missouri, United States Randstad Full timeOverviewAre you passionate about helping others and striving to make a difference in your field? We are supporting a leading wealth management firm looking to grow their Retirement Services team. The hiring manager is seeking customer service professionals who can provide exceptional support to clients. This is a 100% on-site opportunity.
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Customer Support Specialist
7 days ago
Marquand, Missouri, United States Workoo Technologies Full timeAbout the RoleWe are looking for a highly skilled Customer Support Specialist to join our team in Bolingbrook, IL. This role offers a competitive salary and benefits package, including health/dental insurance, 401K matching, PTO, and more.Key Responsibilities:Manage customer relationships through effective communication and problem-solvingProvide accurate...
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Physical Therapy Support Specialist
7 days ago
Marquand, Missouri, United States Team Rehabilitation Full timeWe are seeking a motivated and caring Physical Therapy Technician to join our team at Team Rehabilitation. As a Physical Therapy Technician, you will play a vital role in ensuring that patients receive the necessary support to reach their recovery objectives and improve their well-being.ResponsibilitiesProvide exceptional patient care by welcoming and...
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Customer Service Lead
2 weeks ago
Marquand, Missouri, United States Versiti Inc. Full timeCustomer Service LeadWe are seeking a skilled Customer Service Lead to join our team at Versiti Inc. As a key member of our Contact Center, you will be responsible for guiding and coaching department associates in delivering exceptional customer service.Key Responsibilities:Develop and implement customer service strategies to drive sales and improve customer...
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Customer Support Professional
4 weeks ago
Marquand, Missouri, United States Citizens Energy Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Support Associate to join our team at Citizens Energy Group.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong passion for providing exceptional customer service.About the RoleThis role is responsible for handling...
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Contact Center Team Lead
4 weeks ago
Marquand, Missouri, United States Versiti Inc. Full timeCustomer Service and Support SpecialistAt Versiti Inc., we are seeking a highly motivated and experienced individual to join our team as a Contact Center Team Lead. This role is an excellent opportunity for someone who enjoys working in a fast-paced environment, providing exceptional customer service, and leading by example.The estimated annual salary for...
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Customer Service Team Lead
2 days ago
Marquand, Missouri, United States Dave & Buster Full timeJob OverviewDave & Buster's is a unique entertainment destination that offers an unforgettable experience for our guests. As a Captain, you will be the face of our company, responsible for ensuring that every guest has a positive and welcoming experience. You will work closely with your team to deliver exceptional service, manage wait times, and maintain the...
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Customer Support Specialist
1 day ago
Marquand, Missouri, United States Briljent Full timeAbout the JobWe are currently hiring a Customer Support Specialist to join our team. In this role, you will be responsible for answering calls from Medicaid-certified Long Term Care facilities across multiple states, addressing technical and data-related issues.The ideal candidate will have strong analytical and problem-solving abilities, as well as...
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Restaurant Team Lead
4 weeks ago
Marquand, Missouri, United States Leap Brands Full timeOverviewWe are seeking an experienced Restaurant Operations Manager to lead our Leap Brands team. This role is ideal for a seasoned professional with 3-5 years of experience in restaurant management, who thrives in fast-paced environments and has a passion for customer service.
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Therapy Support Specialist
2 weeks ago
Marquand, Missouri, United States Team Rehabilitation Full timeAbout the Role:The Physical Therapy Technician will assist therapists with non-clinical tasks, provide exceptional customer service, and ensure seamless communication with patients, physicians, and other staff members. This role requires a keen eye for detail, strong organizational skills, and the ability to multitask in a dynamic environment.As a valued...
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Technical Lead for Desktop Support Services
4 weeks ago
Marquand, Missouri, United States American Structurepoint Full timeAbout the Role: We are seeking a highly skilled and experienced Technical Lead to join our Information Technology team at American Structurepoint. As a Senior Desktop Support Technician, you will play a critical role in leading our skilled team of Desktop Support Technicians in a fast-paced environment. Your Key Responsibilities: Manage day-to-day...
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Dialysis Travel Nurse
4 weeks ago
Marquand, Missouri, United States Healthcare Support Full timeTravel Dialysis RN Opportunity in Indianapolis, IndianaWe are seeking an experienced Dialysis Travel Nurse to join our team in Indianapolis, Indiana. As a travel nurse with our organization, you will have the opportunity to work with top healthcare organizations and experience new locations while advancing your career.About the Role:Type: Travel Nursing...
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Rehabilitation Team Member
7 days ago
Marquand, Missouri, United States Team Rehabilitation Full timeJoin Our TeamWe are seeking a highly motivated and compassionate Physical Therapy Technician to join our team at Team Rehabilitation. As a key member of our clinical team, you will work closely with experienced therapists to provide exceptional care to our patients. In this role, you will have the opportunity to develop your skills, build meaningful...
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Commercial HVAC Team Lead
7 days ago
Marquand, Missouri, United States Nextech Full timeAbout the PositionNextech is seeking a seasoned Commercial HVAC Team Lead to oversee our team of skilled technicians. This role offers a unique opportunity to develop your leadership skills and contribute to our company's growth and success.Compensation Package: $70,000 - $95,000 per yearKey ResponsibilitiesLead by example, demonstrating strong work ethic...
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Customer Support Associate
1 day ago
Marquand, Missouri, United States Domino's Pizza LLC Full timeAt Domino's, we're looking for a Customer Support Associate to join our team. This role is an excellent opportunity to work in a fast-paced environment and provide exceptional customer service. As a Customer Support Associate, you'll be responsible for greeting customers, taking orders, and creating a positive experience.We estimate the salary for this...