Customer Support Specialist
7 days ago
We are looking for a highly skilled Customer Support Specialist to join our team in Bolingbrook, IL. This role offers a competitive salary and benefits package, including health/dental insurance, 401K matching, PTO, and more.
Key Responsibilities:
- Manage customer relationships through effective communication and problem-solving
- Provide accurate and timely information about products and services
- Work collaboratively with technical support staff to resolve customer issues
- Maintain accurate and up-to-date customer records
- Contribute to continuous improvement of knowledge base and processes
- Input new cases into scheduling systems for production
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred
- 1-2 years of experience in customer-facing roles
- Proficiency in basic computer software and typing skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and deadlines
Salary Range: $45,000 - $65,000 per year
About Our Company:
We are a leading provider of medical devices and strive to create a positive and inclusive work environment.
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