Custom Framing Team Lead

7 days ago


Marquand, Missouri, United States Michaels Stores Full time
Job Description

As a key member of our team, you will lead and coach a group of framers to deliver exceptional customer experiences while creating custom framing solutions. You will drive sales growth, assist customers in selecting the perfect framing solution for their art, and ensure compliance with company standards.

Key Responsibilities:
  • Lead and manage the framing team to achieve sales and production goals.
  • Develop and implement strategies to drive custom framing sales and improve customer relationships.
  • Assist customers in creating memorable framing solutions for their art.
  • Maintain high-quality standards in custom framing solutions and ensure timely delivery.
  • Manage inventory, shrink, and safety programs to minimize losses and ensure a safe working environment.
  • Participate in training and development programs to enhance skills and knowledge.
  • Serve as Manager on Duty (MOD) and interact with colleagues and customers in a respectful manner.
Requirements:
  • Previous custom framing experience is preferred.
  • Retail management experience and leadership skills are essential.
  • Basic computer skills and ability to learn new software applications.
Estimated Salary:

$55,000 - $65,000 per year, depending on location and experience.

Benefits:
  • Health insurance and paid time off.
  • Tuition assistance and employee discounts.
  • A supportive work environment that prioritizes team wellbeing.


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