Customer Support Professional

1 month ago


Marquand, Missouri, United States Citizens Energy Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Support Associate to join our team at Citizens Energy Group.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong passion for providing exceptional customer service.

About the Role

This role is responsible for handling customer inquiries and resolving issues related to water utility services. The successful candidate will have a strong analytical mind, be proficient in Microsoft Office applications, and possess excellent data entry skills.

In this role, you will also have the opportunity to work with a diverse customer base, handle complaints and resolve issues, and provide feedback to improve our services.

About Us

Citizens Energy Group is a leading energy company that provides water and gas services to residential and commercial customers. We are committed to delivering exceptional customer service, innovative solutions, and sustainable practices.

We offer a competitive salary of $18.00 per hour, as well as a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) retirement plan, and paid time off.

Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities


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