Operations Manager

2 weeks ago


Owings Mills, Maryland, United States TIPCO TECHNOLOGIES INC Full time
General Manager Job Description

TIPCO Technologies Inc. is seeking a dynamic and results-driven General Manager to oversee our operations across the Mid-Atlantic Region. As a key member of our leadership team, you will be responsible for driving growth, optimizing operational efficiency, and maintaining our high standards of quality and customer service.

Key Responsibilities:
  • Leadership and Team Development: Cultivate a positive, inclusive workplace culture by demonstrating integrity, professionalism, and commitment to company values. Lead and motivate teams across fabrication and sales functions to achieve operational and financial goals.
  • Customer Service and Sales Excellence: Champion exceptional customer service by promptly addressing internal and external inquiries with professionalism and courtesy. Leverage your industry knowledge to identify and provide the best product solutions, proactively resolving customer issues to enhance satisfaction and retention.
  • Production and Fabrication Management: Oversee all aspects of hose production and custom metal fabrication, ensuring quality, safety, and efficiency while meeting customer expectations and deadlines.
  • Operational Excellence and Compliance: Ensure a safe, clean, and organized work environment by adhering to OSHA regulations and company safety policies. Manage routine facility maintenance and physical asset management.
  • Financial and Strategic Management: Understand and manage the Profit and Loss (P&L) statement, driving initiatives to increase profitability while maintaining quality and service standards.

Qualifications: Bachelor's degree in a relevant field or equivalent experience. 10-15 years of experience in operations and leadership roles. At least 5 years of experience in industrial distribution or a related field. Minimum of 5 years of management experience. Proven track record of leadership in a production environment. Strong understanding of safe practices, inventory management, customer service, and facility operations. Excellent communication, organizational, and problem-solving skills. Physical ability to lift, push, and pull up to 150 lbs. and perform tasks requiring manual dexterity. Ability to travel within required branch locations.

Why Work with Us: Be part of a team that values employee growth, innovation, and safety. Engage in professional development opportunities across multiple business areas, from production management to customer service and sales. Play a key role in driving the company's success and profitability, with opportunities to shape and lead strategic initiatives.


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