Restaurant Operations Manager

2 days ago


Owings Mills, Maryland, United States Raising Cane's Chicken Fingers Full time
About Raising Cane's Chicken Fingers

We're a fast-paced restaurant company that's passionate about serving the best-tasting and most craveable chicken finger meals. Our Crew makes it happen, and our Culture makes it unique. We're constantly striving to Raise The Bar and become one of the top 10 restaurant companies in the United States.

Job Description

Restaurant Manager Role

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture. This includes managing cash handling, ensuring accountability, and enforcing Raising Cane's policies and standards.

Key Responsibilities

  • Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability
  • Enforces Raising Cane's policies and standards
  • Executes shift management meeting Raising Cane's operations and safety standards
  • Directs crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order

Requirements for Success

  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute, and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people, and cost management
  • Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred

Benefits and Perks

  • Medical, dental, vision, and pharmacy benefits
  • Dependent care and healthcare flexible spending account
  • Pet insurance
  • 401(k) with employer match (age 21 and older)
  • Tuition reimbursement
  • Short-term and long-term disability
  • Crewmember assistance program
  • Weekly pay
  • Competitive pay + monthly bonus
  • Paid time off and sick time
  • 8 paid holidays a year
  • Early closure for company events
  • Casual work attire
  • Perkspot employee discount programs


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