Commercial Cleaning Operations Manager

3 weeks ago


Owings Mills, Maryland, United States Office Pride of Baltimore City-Columbia Full time
Job Summary

We are seeking a highly skilled and experienced Commercial Cleaning Team Leader to join our team at Office Pride of Baltimore City-Columbia. As a key member of our operations team, you will be responsible for managing and performing all cleaning functions, supervising the day-to-day performance of cleaning staff, and performing administrative tasks.

Key Responsibilities
  • Oversee the cleaning of facilities assigned to you on a nightly/regular basis.
  • Train and support new employees to ensure they are equipped to perform their duties effectively.
  • Ensure new employees are trained on how to alarm and disarm the building, and to report any dropped alarms on nightly reports.
  • Provide re-training to employees when necessary and provide feedback on nightly reports.
  • Submit daily reports to the office no later than 7:00 am for the previous day/night (employee issues/supply shortages and problems with accounts, alarms, etc.).
  • Cross-train employees to work in buildings to provide coverage when needed.
  • Ensure facilities have working equipment and enough supplies to get the job done, report problems/shortages to the office.
  • Ensure compliance of company and customer policies and procedures.
  • Ensure safety and security measures are enforced at all times.
  • Immediately report any situation that may be considered a safety issue.
  • Follow-up on customer complaints (coordinate with the office).
Requirements
  • Able to communicate in English.
  • Must be able to multi-task, be dependable, have excellent communication skills and maintain a positive attitude.
  • Must be able to thrive in a fast-paced environment where changes occur with little or no notice.
  • Must be able to maintain open communication with the leadership team, clients and employees.
  • Education and work history that demonstrates work ethic and responsibility.
  • Must have ability to work independently and as a team member.
  • Must care about quality, be detailed oriented and work at an efficient pace.
  • Able to lift 35 lbs
  • Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
  • Must be able to pass a criminal background check.
  • Must have valid driver's license and reliable transportation.

Office Pride is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.



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