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Operations Manager
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our operations across the Mid-Atlantic Region. As a key member of our team, you will be responsible for driving growth, optimizing operational efficiency, and maintaining our high standards of quality and customer service.
Key Responsibilities:- Leadership and Team Development: Cultivate a positive, inclusive workplace culture by demonstrating integrity, professionalism, and commitment to company values. Lead and motivate teams across fabrication and sales functions to achieve operational and financial goals.
- Customer Service and Sales Excellence: Champion exceptional customer service by promptly addressing internal and external inquiries with professionalism and courtesy. Direct and manage the sales team, setting clear objectives and performance expectations.
- Production and Fabrication Management: Oversee all aspects of hose production and custom metal fabrication, ensuring quality, safety, and efficiency while meeting customer expectations and deadlines.
- Operational Excellence and Compliance: Ensure a safe, clean, and organized work environment by adhering to OSHA regulations and company safety policies. Develop and implement training programs on business operations, customer service, inventory management, and sales.
- Bachelor's degree in a relevant field or equivalent experience.
- 10-15 years of experience in operations and leadership roles.
- At least 5 years of experience in industrial distribution or a related field.
- Minimum of 5 years of management experience.
- Proven track record of leadership in a production environment.
- Strong understanding of safe practices, inventory management, customer service, and facility operations.
- Excellent communication, organizational, and problem-solving skills.
- Be part of a team that values employee growth, innovation, and safety.
- Engage in professional development opportunities across multiple business areas.
- Play a key role in driving the company's success and profitability.