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Operations Manager

2 months ago


Owings Mills, Maryland, United States TIPCO Technologies Full time
Job Title: General ManagerJob Summary:

We are seeking a highly skilled and experienced General Manager to lead our operations across the Mid-Atlantic Region. As a key member of our team, you will be responsible for driving growth, optimizing operational efficiency, and maintaining our high standards of quality and customer service.

Key Responsibilities:
  • Leadership and Team Development: Cultivate a positive, inclusive workplace culture by demonstrating integrity, professionalism, and commitment to company values. Lead and motivate teams across fabrication and sales functions to achieve operational and financial goals.
  • Customer Service and Sales Excellence: Champion exceptional customer service by promptly addressing internal and external inquiries with professionalism and courtesy. Direct and manage the sales team, setting clear objectives and performance expectations.
  • Production and Fabrication Management: Oversee all aspects of hose production and custom metal fabrication, ensuring quality, safety, and efficiency while meeting customer expectations and deadlines.
  • Operational Excellence and Compliance: Ensure a safe, clean, and organized work environment by adhering to OSHA regulations and company safety policies. Develop and implement training programs on business operations, customer service, inventory management, and sales.
Requirements:
  • Bachelor's degree in a relevant field or equivalent experience.
  • 10-15 years of experience in operations and leadership roles.
  • At least 5 years of experience in industrial distribution or a related field.
  • Minimum of 5 years of management experience.
  • Proven track record of leadership in a production environment.
  • Strong understanding of safe practices, inventory management, customer service, and facility operations.
  • Excellent communication, organizational, and problem-solving skills.
Why TIPCO Technologies?
  • Be part of a team that values employee growth, innovation, and safety.
  • Engage in professional development opportunities across multiple business areas.
  • Play a key role in driving the company's success and profitability.