Operations Director

9 hours ago


Owings Mills, Maryland, United States Brody Brothers Pest Control Full time
About the Position:

We are seeking a highly skilled Director of Operations to partner with our company President and Co-owners to enhance day-to-day business operations. As a Director of Operations, you will apply data-driven analysis, including Six Sigma principles, to optimize current systems and procedures. This opportunity is on-site at our headquarters in Owings Mills.

About You:

We require a bachelor's degree and experience in scaling businesses, ideally in the service industry (e.g., landscaping, HVAC, plumbing, or other multi-location businesses). You should be a friendly, highly organized, data-savvy person with strong technical, project management, and follow-through skills.

Responsibilities:
  • Specialize in field service management software to monitor and improve operations using Six Sigma or other similar methodologies
  • Support routing, zoning, and back-end technical initiatives
  • Lead territory planning and growth strategies
  • Perform daily data entry and analysis for accurate records and key KPIs
  • Collaborate with owners to optimize operational budgets
  • Handle accounts receivable, invoice entry, cash receipts, payroll, and more
  • Coordinate cost accounting and financial reporting
  • Manage vendors, inventory, and compliance with regulations
Qualifications:
  • Excellent interpersonal and leadership skills
  • 7+ years of operations experience
  • Proficiency in software, data, and analytics
  • Results-driven and enjoys challenges
  • Thrives in both independent and collaborative work environments
  • Bachelor's degree in Business, Finance, or Accounting, or equivalent experience
  • Proficiency in Microsoft Office Suite and other software systems
  • Effective written and verbal communication
  • Experience with QuickBooks and PestPac is a plus
  • Demonstrated longevity at previous companies
About Brody Brothers Quality Pest Control:

As a family-owned company serving Baltimore's pest control needs since 1984, we pride ourselves on our expertise and warm family atmosphere. We offer excellent benefits, including dental insurance, health insurance, vision insurance, 401k, and paid time off.

Benefits:
  • Dental insurance (100% covered by employer)
  • Health insurance (3 plans to choose from, generous employer contribution)
  • Paid time off (increases with tenure)
  • Vision insurance (100% covered by employer)
Schedule:
  • Monday to Friday, occasional Sundays during busy season
  • Overtime


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