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Marketing and Sales Coordinator

1 month ago

Wallingford, Connecticut, United States Comfort Keepers - Madison Full time
Job Summary

We are seeking a highly skilled and experienced External Client Care Coordinator to join our team at Comfort Keepers - Madison. The successful candidate will be responsible for providing exceptional client care and support services, while also driving business growth and development.

Key Responsibilities
  • Provide continuity of care for clients after referral, ensuring seamless transitions and high-quality service delivery.
  • Facilitate the provision of in-home care and support services, arranging for uninterrupted continuing care and assisting in the organization of family resources.
  • Routinely interact with clients, family members, community providers, insurance companies, case managers, and other third-party payors, ensuring excellent communication and customer service.
  • Manage a team of caregivers, providing guidance, support, and performance evaluations to ensure high-quality service delivery.
  • Attend networking and marketing events to cultivate relationships with the community, promoting our services and building partnerships.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Previous experience in customer service or sales, with a strong background in healthcare industry experience.
  • Strong computer literacy, including proficiency in Microsoft Office and ability to learn new software systems.
  • Excellent oral and written communication, interpersonal, and problem-solving skills.
  • Ability to maintain confidentiality, work independently, and prioritize tasks effectively.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.