Customer Service Representative

7 days ago


Ashland, Oregon, United States PermaTreat Full time

**Job Summary**

PermaTreat is seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our residential and commercial customers.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Upsell and cross-sell our services to customers as opportunities arise
  • Work closely with our sales team to ensure seamless customer service and sales experiences
  • Participate in ongoing training and development to improve customer service skills and knowledge of our products and services

**Requirements:**

  • 1 year of customer service experience in a service industry
  • Proven ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

**What We Offer:**

  • Competitive hourly pay
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • 401(k) plan with company match and employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts and tuition reimbursement

**About PermaTreat:**

PermaTreat is a leading provider of pest management services to residential and commercial customers in Central and Northern Virginia. We are committed to providing exceptional customer service and delivering high-quality services to our customers.



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