Current jobs related to Senior Customer Support Specialist - Ashland, Oregon - Enterprise Mobility Inc

  • Administrative Support Specialist

    2 weeks ago

    Ashland, Oregon, United States Ashland Hills Hotel Full time

    About the Role:We are seeking an Administrative Support Specialist to provide administrative support to ensure efficient operation of the office at Ashland Hills Hotel. As an Administrative Support Specialist, you will be responsible for maintaining calendars, arranging meetings, and handling incoming and outgoing mail and faxes. The successful candidate...

  • Automotive Sales Support Specialist

    2 months ago

    Ashland, Oregon, United States Butler Ford Full time

    Job OverviewAre you an enthusiastic communicator with a strong background in sales and customer engagement? Butler Ford is looking for a skilled Sales Support Specialist to enhance our team. We are committed to delivering outstanding service and creating memorable experiences for our clientele.Key Responsibilities:Connect with customers through various...

  • Senior Sales Manager

    7 days ago

    Ashland, Oregon, United States North Pacific Management Full time

    {"Company Overview": "North Pacific Management is a leading hospitality company dedicated to delivering exceptional experiences to our guests. With a strong presence in the Portland Metro area, we are committed to providing our customers with a unique blend of comfort, convenience, and charm. Our team is passionate about creating memorable moments, and we...

  • Student Services Specialist

    2 weeks ago

    Ashland, Oregon, United States Southern Oregon University Full time

    Job Title: Student Services SpecialistJoin Southern Oregon University as a Student Services Specialist and contribute to the success of our students. As a key member of the Raider Student Services team, you will provide exceptional support to students, families, faculty, and staff.Job Summary:This is a limited-duration position with an anticipated end date...

  • Administrative Support Specialist

    2 weeks ago

    Ashland, Oregon, United States Ashland Hills Hotel Full time

    About the Role:We are seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support to ensure efficient operation of the office at Ashland Hills Hotel. The successful candidate will be able to work independently with little or no supervision, and will be able to handle a wide range of administrative and executive...

  • Administrative Support Specialist

    2 weeks ago

    Ashland, Oregon, United States Ashland Hills Hotel Full time

    About the Role:We are seeking an experienced Administrative Assistant to provide administrative support to the team at Ashland Hills Hotel. As an Administrative Assistant, you will be responsible for maintaining calendars, arranging meetings, and handling incoming and outgoing mail and faxes. You will also perform general clerical duties, including...

  • Automotive Service Specialist

    1 week ago

    Ashland, Oregon, United States Butler Ford Full time

    Job OverviewButler Ford is seeking a skilled Automotive Service Specialist to join our team as a Remote Technician - Vehicle Maintenance. In this role, you will be responsible for providing exceptional service to our valued customers by performing on-site maintenance and repairs for a variety of vehicles.Key Responsibilities:Drive and operate our fully...

  • Customer Service Delivery Driver

    3 days ago

    Ashland, Oregon, United States Sherwin-Williams Full time

    Job Title: Customer Service Delivery DriverAt Sherwin-Williams, we're looking for a skilled Customer Service Delivery Driver to join our team. This role involves working closely with wholesale and retail customers to determine their needs, answer their questions, and recommend the right solutions.Key Responsibilities:Ensure high levels of customer...

  • Medical Laboratory Specialist

    2 weeks ago

    Ashland, Oregon, United States Asante Full time

    Medical Laboratory SpecialistAbout the Role:Asante Rogue Regional Medical Center is seeking a Medical Laboratory Specialist to join our team. The successful candidate will be responsible for conducting laboratory tests and analyzing results to aid in the diagnosis and treatment of patients.Key Responsibilities:Conduct laboratory tests and analyze results to...

  • Housing Specialist II

    2 weeks ago

    Ashland, Oregon, United States Columbia Care Services Full time

    About the JobWe are seeking a skilled Housing Specialist II to join our team in Medford, Oregon.The successful candidate will coordinate applicant referrals from internal and external partners, screen tenants for eligibility, and prioritize housing placements. They will also facilitate the completion of rental agreements and other required forms for new...

  • Support Services Assistant

    1 week ago

    Ashland, Oregon, United States Oregon Shakespeare Festival Full time

    Job DescriptionAt the Oregon Shakespeare Festival, we are seeking a highly organized and detail-oriented Support Services Assistant to join our team. This role will provide general office support to the company, including mailing and shipping, copy machines, stocking office supplies, and administrative tasks as assigned.Key Responsibilities:Attend IDEA,...

  • Social Media Marketing Specialist

    2 weeks ago

    Ashland, Oregon, United States The Caputo Group Full time

    Job Title: Social Media ManagerWe are a group of hemp farms located in Medford, Oregon, focusing on the farming and selling of CBD products. In total, we have 9 different brands that are all looking to expand our presence in a vastly large social media realm. This role is instrumental in the planning, creation, and implementation of a customer-first social...

  • Housing Specialist II

    1 month ago

    Ashland, Oregon, United States ColumbiaCare Services Full time

    About the JobColumbiaCare Services is seeking a skilled Housing Specialist II to join our team in Medford, Oregon. As a Housing Specialist II, you will play a crucial role in coordinating applicant referrals from internal and external partners, screening tenants for eligibility, and prioritizing housing placements. You will also facilitate the completion of...

  • Personal Banker

    2 weeks ago

    Ashland, Oregon, United States Umpqua Bank Full time

    About UsUmpqua Bank is a leading western-based regional bank with over $50B in assets under management. We offer banking services to customers throughout the nation and are headquartered in the Pacific Northwest.About the RoleThe Personal Banker is responsible for delivering exceptional customer experiences. They will build new and expand existing...

  • Seasonal Support Driver Position

    1 week ago

    Ashland, Oregon, United States United Parcel Service Full time

    SHIFT YOUR FUTUREAs a Seasonal Support Driver, you'll be part of a dynamic team delivering packages throughout your community. This is a physically active role that requires flexibility and a willingness to work in a fast-paced environment.SHIFT YOUR TEAMAs a Seasonal Support Driver, you'll be responsible for delivering packages in your own vehicle. This...

  • Personal Banker

    1 month ago

    Ashland, Oregon, United States Umpqua Bank Full time

    About Umpqua BankUmpqua Bank is a leading western-based regional bank with over $50B in assets under management. We offer a unique brand of relationship banking and a culture where associates thrive.About the RoleThe Personal Banker is responsible for delivering an exceptional customer experience by building new and expanding existing relationships with...

  • Personal Banker I

    7 days ago

    Ashland, Oregon, United States Umpqua Bank Full time

    About the RoleThe Personal Banker is responsible for delivering an exceptional customer experience. They will build new and expand existing relationships with clients by asking questions to identify needs, offering appropriate products and services, and referring the customer to the appropriate business partners within the Bank when needed.Key...

  • Office Specialist 2

    2 weeks ago

    Ashland, Oregon, United States Southern Oregon University Full time

    Job Summary:The Behavioral Health Initiative (BHI) Office Specialist 2 provides administrative support to the BHI Director and Outreach Coordinator. This role involves managing calendars, scheduling appointments, preparing meeting agendas, and maintaining meeting minutes. The successful candidate will also be responsible for drafting and editing letters and...

  • Insurance Policy Specialist

    2 weeks ago

    Ashland, Oregon, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and ensuring customer satisfaction. Your primary responsibilities will include assisting customers with their insurance needs, processing policy changes and updates, handling incoming calls and emails,...

  • Sustainability Coordinator

    2 weeks ago

    Ashland, Oregon, United States Southern Oregon University Full time

    Job Summary:This position works in the Sustainability Office to support campus sustainability and zero waste goals. The Sustainability Coordinator will focus on education and outreach, monitoring and data tracking, reporting and administrating rebate and incentive programs. This will all be carried out to further sustainability across campus in areas such as...

Senior Customer Support Specialist

2 months ago

Ashland, Oregon, United States Enterprise Mobility Inc Full time
Position Overview

Enterprise Mobility Inc. is recognized as a leading entity in the automotive rental and leasing sector, operating well-known brands. We are dedicated to creating a workplace that values our employees and promotes growth. Our mission is to establish ourselves as the most reliable mobility provider globally.

The role of the Senior Customer Assistance Representative is pivotal in delivering exceptional service to both internal and external clients. This position primarily involves face-to-face interactions, addressing the needs of customers and supporting branch operations. The Senior Customer Assistance Representative will undergo comprehensive training and gain practical experience to effectively manage administrative tasks, assist customers, and serve as a rental backup in a dynamic branch environment.

Key Responsibilities:

  • Handle incoming inquiries, including reservations, pricing information, and general customer queries, ensuring timely and accurate responses.
  • Conduct follow-up calls for customer callbacks and other assigned tasks.
  • Provide exemplary customer service by assessing rental needs and offering assistance both in-person and via phone.
  • Welcome customers with a friendly demeanor and assist them promptly.
  • Offer directions and general support to enhance the customer experience.
  • Evaluate the condition of vehicles upon return and assist with the check-in process.
  • Facilitate vehicle returns and manage exit kiosk transactions efficiently.
  • Promote company services while ensuring customer safety and satisfaction during pick-up and drop-off.
  • Communicate rental terms, vehicle features, and additional services effectively.
  • May involve selling optional protection plans, upgrades, and other add-ons.
  • Report any vehicle issues or maintenance needs to management promptly.
  • Maintain vehicle cleanliness, both interior and exterior, as necessary.
  • Perform various administrative tasks, including billing support, accounts receivable, and report generation.
  • Carry out additional duties as assigned to support branch operations.

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Minimum age of 18 years.
  • High school diploma or equivalent required.
  • Valid driver's license is mandatory.
  • Driving record must not exceed two moving violations or at-fault accidents in the past three years.
  • No drug or alcohol-related convictions on driving record in the past three years.
  • Authorization to work in the United States is required, without the need for sponsorship.
  • At least six months of employment experience with the current or most recent employer.