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Sales Account Manager

2 months ago

Charleston, West Virginia, United States Fenner Dunlop Full time
About the Role

Fenner Dunlop, a Michelin Group company, is seeking a highly skilled Sales Account Manager to drive sales efforts and expand market presence in the Florida, Georgia, North Carolina, and South Carolina regions.

Key Responsibilities
  • Cultivate and nurture positive relationships with customers and distributors to foster loyalty and increase revenue generation.
  • Initiate proactive communication channels to stay connected with customers, understand their evolving needs, and anticipate future requirements.
  • Ensure consistent customer satisfaction by continuously evaluating and addressing their needs, preferences, and feedback.
  • Proactively identify potential issues or challenges and resolve them promptly to maintain high levels of customer satisfaction and retention.
  • Facilitate all aspects of customer interactions, including negotiating contracts, providing sales quotations, and establishing pricing agreements.
  • Manage national accounts negotiations, both for new contracts and existing agreements, to optimize terms and conditions for mutual benefit.
  • Conduct regular visits to customer sites to provide personalized consultation and expertise on products and services.
  • Utilize on-site visits as opportunities to deepen relationships, gather feedback, and identify additional business opportunities.
Requirements
  • Bachelor's Degree in Business, Sales, Marketing, or a related field.
  • 5-10 years of experience within Manufacturing, Industrial, OEM, Distribution, and/or related business.
  • Demonstrates a proactive approach to sales with exceptional communication and presentation skills.
  • Ability to effectively convey ideas, negotiate terms, and address client needs with clarity and persuasiveness.
  • Exhibits a strong aptitude for problem-solving, quickly identifying issues and implementing effective solutions to overcome challenges.
  • Adaptable and resourceful in navigating complex sales scenarios and resolving client concerns.
  • Proven track record of establishing strategic partnerships and alliances to expand client bases and enhance revenue streams.
  • Skilled in building and maintaining long-term relationships with clients, vendors, and industry stakeholders.
  • Results-oriented with a focus on driving revenue growth and maximizing opportunities for success.
  • Ability to cultivate strong internal and cross-functional relationships, leveraging teamwork to deliver exceptional customer service and support.
  • Proficient in negotiation techniques and strategic planning activities to secure favorable terms and agreements with clients and partners.
  • Skilled in conducting thorough research, analyzing market trends, and developing comprehensive plans to drive sales and business growth.
What We Offer

Fenner Dunlop offers a comprehensive employee benefits package, including medical, dental, vision, and life insurance, medical travel reimbursement, company-paid life insurance, volunteer, caregiver, and bereavement leave, education reimbursement, family planning reimbursement, competitive paid time off and company holidays, retirement savings plan with a dollar-for-dollar match up to 6% of your salary, extensive paid parental leave in the event of birth or adoption, opportunities to purchase Michelin stock at a discounted rate, Michelin tire rebates, and an employee assistance program that provides health, financial, and legal counseling among other resources.