Client Relations Specialist

2 weeks ago


Fenton, Missouri, United States Iconic Construction Services LLC Full time

Welcome to Iconic Construction Services LLC. We are excited to present an opportunity for a full-time Client Relations Specialist - Administrative Support who will facilitate effective communication between our clients and internal teams while managing essential project coordination. In addition to a competitive compensation range of $17 to $23 per hour, we offer a comprehensive benefits package, including a company-matched retirement plan, extensive health, dental, and vision coverage, along with paid holidays. This position is more than just a job; it’s a chance to contribute meaningfully to our mission.

ABOUT OUR COMPANY

Iconic Construction Services LLC is a distinguished firm specializing in the design and construction of bespoke homes that embody our clients' unique tastes and requirements. Our goal is to provide outstanding craftsmanship and meticulous attention to detail, guiding our clients throughout their home building or renovation journey. We cultivate a supportive and collaborative environment where every team member is appreciated and plays a vital role in our shared pursuit of excellence.

YOUR ESSENTIAL ROLE

As a Client Relations Specialist - Administrative Support, your workweek will consist of engaging in a variety of tasks from Monday to Friday, between 8 AM and 4:30 PM. Your day will begin with responding to incoming calls and effectively following up to enhance the client experience. You will demonstrate your precision by accurately tracking financial information through both numerical and visual data, while also skillfully managing project timelines. Your strong communication abilities will be crucial as you interact with clients, project managers, estimators, and foremen, ensuring timely updates and maintaining positive relationships.

In addition, you will oversee the preparation of estimates and invoices within designated timeframes of 48 and 24 hours, respectively, showcasing your commitment to efficiency. You will also be responsible for maintaining the professional appearance of the office environment. Your attention to detail will be evident in your management of budget entries, project timelines, and financial documentation, while your expertise will help streamline communication with contractor foremen. Through these responsibilities, you will create a professional atmosphere that enhances the overall client service experience.

QUALIFICATIONS FOR SUCCESS

  • Proficient in Microsoft Office, Contractor Foreman, and OneDrive
  • Experience in data reporting, entry, and client service
  • Typing speed of 60 WPM or higher
  • Strong attention to detail and organizational capabilities
  • Effective communicator who brings positivity to all interactions
Meet the qualifications listed above? Join us as a vital Client Relations Specialist - Administrative Support and explore a world of opportunities within our esteemed company.

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