Restaurant Operations Leader

2 weeks ago


Burleson, Texas, United States Sonic Full time

Position Overview:

As a Restaurant Operations Leader at SONIC Drive-In, you will oversee the daily functions of our drive-in establishment, ensuring a seamless and enjoyable experience for our guests. This role is pivotal in fostering a vibrant work environment while leading a dedicated team.

Key Responsibilities:

  • Supervise, mentor, and evaluate Crew/Team members, Carhops, and Skating Carhops.
  • Assign tasks and manage staff to uphold the highest standards of food service and customer satisfaction.
  • Ensure compliance with company policies and procedures among all employees.
  • Conduct opening and closing operations of the restaurant efficiently.
  • Develop employee schedules and adjust staffing levels to meet operational needs.
  • Maintain inventory control, placing orders for supplies while adhering to budgetary constraints.
  • Manage all employment-related documentation and payroll processes.
  • Promote a customer-centric culture, addressing guest inquiries and resolving complaints promptly.
  • Participate in the recruitment and selection of restaurant staff to maintain optimal staffing levels.
  • Generate operational reports and devise strategies to enhance financial performance.
  • Implement marketing initiatives to drive business growth.

Qualifications:

  • High school diploma or equivalent; advanced education in business or restaurant management is preferred.
  • A minimum of two years of management experience in the restaurant industry, particularly in quick-service environments.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Familiarity with hiring practices and labor regulations.
  • Strong leadership, communication, and problem-solving skills.
  • Basic accounting knowledge and proficiency in computer applications.
  • Ability to work independently and manage multiple tasks effectively.
  • Commitment to maintaining SONIC's standards of appearance and hygiene.

Join us in delivering exceptional service and creating memorable experiences for our customers at SONIC Drive-In.

Company Overview:

At SONIC Drive-In, we prioritize not just outstanding service but also remarkable experiences. Whether you’re enjoying a refreshing drink or indulging in our delicious food offerings, we are dedicated to providing quality and satisfaction. Our team is committed to delivering orders with a smile, embodying the spirit of SONIC. Experience the difference with us today.



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