Senior Club Operations Manager
2 weeks ago
Job Overview:
This position is pivotal in overseeing the management of club operations, ensuring excellence in service delivery and member satisfaction.
Key Responsibilities:
- Oversee daily operations of club facilities.
- Develop and implement strategic plans to enhance member engagement.
- Manage staff performance and training programs.
- Ensure compliance with health and safety regulations.
- Monitor financial performance and budget adherence.
- Foster a positive and inclusive club culture.
- Collaborate with marketing to promote club events and activities.
Preferred Qualifications:
- Proven experience in club or hospitality management.
- Strong leadership and interpersonal skills.
- Ability to analyze financial reports and make data-driven decisions.
- Excellent communication skills, both verbal and written.
- Knowledge of industry trends and best practices.
- Proficiency in management software and tools.
- Commitment to providing exceptional customer service.
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