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Facilities Operations Manager
2 months ago
ABOUT US
City First Bank N.A. is a purpose-driven Community Development Financial Institution (CDFI) dedicated to making a significant impact in underserved urban areas, focusing on equitable economic growth. Our lending efforts are strictly commercial, targeting sectors such as Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. With over $1.4 billion in bank assets, our cohesive team comprises more than 100 professionals.
POSITION OVERVIEW
The Facilities Operations Manager & Security Officer is tasked with managing all facets of security, safety, and facilities oversight across the bank's branches. This diverse role includes formulating and executing security strategies, coordinating maintenance and repairs, and ensuring adherence to regulatory standards. The ideal candidate will possess a robust background in security oversight, facilities management, and compliance.
KEY RESPONSIBILITIES
- Formulate and execute security policies and procedures to safeguard the bank's personnel, clients, and assets.
- Oversee vendor partnerships and contracts related to security, maintenance, and repair services.
- Conduct regular security assessments and audits to pinpoint vulnerabilities and implement corrective measures.
- Coordinate the setup, upkeep, and monitoring of security systems, including alarms, surveillance equipment, access control, and fire safety systems.
- Develop and implement emergency response strategies to ensure the safety of employees and clients during crises.
- Provide annual training for staff on security protocols, emergency procedures, and best practices for incident prevention and response.
- Act as the primary liaison for law enforcement and emergency services during security incidents.
- Manage daily operations of bank facilities, including maintenance, repairs, cleaning services, and landscaping.
- Oversee facility enhancement projects, renovations, and construction, ensuring compliance with relevant codes and regulations.
- Ensure adherence to regulatory standards concerning security, safety, and facilities management.
- Develop and manage budgets for security and facilities operations, tracking expenses and identifying cost-saving measures.
- Collaborate with internal teams to address security and facilities-related issues and prioritize resource allocation.
- Stay updated on advancements in security technology, industry best practices, and regulatory changes.
- Participate in the bank's security committee and engage in relevant meetings and community outreach.
- Prepare comprehensive reports for senior management and the executive board.
- Perform additional duties as required.
QUALIFICATIONS
Required:
- Minimum of 5 years of experience in facilities management and security oversight, preferably within the financial sector.
- Bachelor's Degree in Facility Management or Business Administration.
- Exceptional communication and interpersonal skills, with the ability to work collaboratively with various stakeholders.
- Strong leadership skills, capable of motivating and guiding team members towards shared objectives.
- Detail-oriented with a commitment to accuracy.
- Ability to work independently and manage multiple tasks in a dynamic environment.
Preferred:
- Experience in the banking or financial services industry.
CERTIFICATIONS
Preferred certifications include Certified Protection Professional (CPP) or Certified Security Professional (CSP).