Intake Coordinator

5 days ago


Columbia, South Carolina, United States Pinewood Springs Full time
Job Summary

The Intake Coordinator - RN is a vital role at Pinewood Springs, a joint venture mental health and wellness hospital operated by HCA Healthcare's Tristar Health and Maury Regional Medical Center.

Key Responsibilities
  • Respond to calls for information, patient inquiries, and services offered, assisting callers with accessing the most appropriate level of service and service provider to meet the needs of the patient.
  • Work collaboratively with the Respond Department and Senior Leadership to facilitate admissions and coordinate resources and information for the facility.
  • Ensure EMTALA compliance at all times and report any concerns to the Respond Director immediately.
  • Coordinate communication related to all assessment and admission activities, ensuring rapid throughput for the emergency department, requesting additional resources when needed based on volume, and working with a multidisciplinary team to move patients to disposition quickly.
  • Provide ongoing education, resources, and support to patients and families as needed.
  • Model and train other behavioral health team members on managing and tracking inquiry calls.
  • Track and report on all key indicators related to calls, assessment, and admissions.
  • Ensure patient rights and confidentiality are maintained.
Requirements
  • Basic Cardiac Life Support must be obtained within 30 days of employment start date.
  • Nonviolent Crisis Intervention must be obtained within 30 days of employment start date.
  • Registered Nurse.
  • Registered Nurse Diploma, or Associate Degree.
About Pinewood Springs

Pinewood Springs is a joint venture mental health and wellness hospital operated by HCA Healthcare's Tristar Health and Maury Regional Medical Center. The hospital serves the mental health needs of both adolescent and adult patients, offering a broad range of inpatient and outpatient services to treat individuals with mood, thought, and co-occurring disorders within a supportive and therapeutic environment.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years.

In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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