Front Desk Representative

6 hours ago


Hamburg, New Jersey, United States Crystal Springs Services Full time
Front Desk Agent Job Opportunity

Crystal Springs Resort is seeking a Front Desk Agent to provide exceptional hospitality and customer service to our guests.

Key Responsibilities:

  • Check guests in and out of the hotel
  • Handle billing inquiries and post charges
  • Address guest requests and concerns promptly
  • Manage reservations and monitor availability
  • Handle cash transactions and maintain a personal cash bank
  • Stay informed about the resort and local area

Requirements:

  • Excellent interpersonal and communication skills
  • Outgoing, friendly, and organized
  • Professional demeanor and appearance
  • Ability to multitask effectively
  • Experience in hotel front desk operations preferred

Employee Perks:

  • Discounted access to Minerals Sports Club
  • 30% discount on dining and retail purchases
  • 30% discount on spa services
  • Special rates for hotel stays
  • Discounted admission to events and festivals
  • Complimentary golf access


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