Front Desk Representative
6 hours ago
Crystal Springs Resort is seeking a Front Desk Agent to provide exceptional hospitality and customer service to our guests.
Key Responsibilities:
- Check guests in and out of the hotel
- Handle billing inquiries and post charges
- Address guest requests and concerns promptly
- Manage reservations and monitor availability
- Handle cash transactions and maintain a personal cash bank
- Stay informed about the resort and local area
Requirements:
- Excellent interpersonal and communication skills
- Outgoing, friendly, and organized
- Professional demeanor and appearance
- Ability to multitask effectively
- Experience in hotel front desk operations preferred
Employee Perks:
- Discounted access to Minerals Sports Club
- 30% discount on dining and retail purchases
- 30% discount on spa services
- Special rates for hotel stays
- Discounted admission to events and festivals
- Complimentary golf access
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