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Spa Front Desk Agent
5 months ago
Responsibilities:
- Properly open and close the spa according to the standard operating procedures
- Greeting every guest in a professional, welcoming manner
- Answering phone calls promptly
- Assisting guests with questions regarding spa services and products
- Accurately book, change and cancel appointments utilizing our computer system
- Process payment for services and products
- Actively promote the sales of spa retail products and gift cards
- Maintain a clean well organized reception area
Requirements:
- Spa, salon, retail experience a plus
- Must be available to work a flexible schedule including days, evenings, weekends
- Must have enthusiasm and possess exceptional customer service skills
Enjoy Crystal Springs Employee Perks
- Discounted Minerals Sports Club Membership
- 30% Dining/Retail Discount
- 30% Spa Discount
- Discounted Stays at the Hotels
- Discounted admission to Events & Festivals
- Complimentary Golf