Customer Service Representative

5 days ago


Hamburg, Pennsylvania, United States Camping World Holdings, Inc. Full time

Camping World Holdings, Inc. is seeking a highly motivated and forward-thinking Customer Service Representative to join our team. As a key contributor to providing a meaningful customer experience, you will be a vital part of our organization's success.

  • First point of contact for customers, setting the tone for a positive customer experience
  • Greet and welcome customers, ensuring a warm and inviting atmosphere
  • Coordinate front desk activities, including answering and directing incoming calls and messages
  • Track incoming sales calls in our CRM system
  • Maintain a strong work ethic with total commitment to success every day
  • Assist customers with any questions directed to the reception desk
  • Other duties, functions, and responsibilities may be assigned to the position as appropriate and necessary
Requirements for the Role:
  • High School education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation, and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills: MS Office
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Compensation and Benefits:
  • Competitive hourly rate: $14.00-$17.00
  • Paid Time Off
  • 401(k) plan
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave (if eligibility is met)
  • Tuition Reimbursement (if eligibility is met)
  • On-the-job training opportunities

Camping World Holdings, Inc. is an equal employment opportunity employer. We are committed to diversity and inclusion in the workplace and strive to create a work environment that is free from discrimination and harassment.



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