On-site Operations Manager

2 weeks ago

WilkesBarre, Pennsylvania, United States Impact Workforce Solutions Full time

Company Overview

At Impact Workforce Solutions, we believe in empowering individuals at every stage of their career. Our commitment to teamwork is fundamental to our success, and we highly value collaboration within our teams, across business units, and throughout the organization. We specialize in delivering tailored human capital solutions across various industries, earning our reputation as a leader in the field. With over two decades of experience, we are dedicated to enhancing the quality of life for our clients and our workforce.

Position Summary

We are seeking an On-site Operations Manager / HR Generalist to become a vital part of our Operations team. This role involves leveraging your prior experience in on-site staffing and agency management to contribute to a dynamic and growing organization that fosters a collaborative environment and offers significant opportunities for professional development.

Shift Requirements

This position requires flexibility for 2nd shift hours.

Key Responsibilities

  • Oversee staffing agency partnerships within a Managed Service Provider (MSP) framework.
  • Regularly update and maintain employee metrics and vacancies in our Vendor Management System (VMS).
  • Recruit talent to fulfill client requirements effectively.
  • Enhance employee engagement and retention strategies.
  • Act as the primary liaison for hiring managers, client HR representatives, and employees.
  • Collaborate closely with client management to address recruitment and retention challenges.
  • Facilitate new employee onboarding and orientation processes.
  • Assess and refine staffing strategies and plans.
  • Provide coaching, counseling, and mentorship to team members.
  • Conduct performance evaluations.
  • Monitor attendance and related metrics.

Candidate Profile

The ideal candidate will be exceptionally organized, detail-oriented, and possess a strong sense of urgency. Excellent oral and written communication skills are essential, along with the ability to work collaboratively and manage multiple tasks efficiently. Proficiency in Microsoft Office and the capability to quickly learn new software applications are required.

Qualifications

  • 1 to 3 years of experience in Staffing, Recruiting, or Client Relationship roles.
  • 1 to 3 years of experience in on-site workforce management is preferred.
  • Familiarity with HRIS, VMS, and ATS systems.
  • Experience in a manufacturing environment is advantageous.
  • An Associate's Degree or higher, or 2-4 years of relevant professional experience.

What We Offer

In return for your expertise, we provide a competitive salary, a comprehensive suite of employer-sponsored benefits including health, dental, vision, life insurance, disability coverage, a 401k retirement plan, and numerous additional perks. You will enjoy a professional learning environment, paid time off, paid holidays, and the opportunity to be part of a fun and professional team with exciting career growth prospects.

Thank you for considering a career with Impact Workforce Solutions. We are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

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