Stone Desk Coordinator

2 weeks ago

WilkesBarre, Pennsylvania, United States Bellavance Trucking Inc Full time

Job Summary: We are seeking a highly organized and detail-oriented Stone Desk Coordinator to manage the day-to-day operations of our stone department. As a key member of our team, you will be responsible for coordinating with customers, warehouse personnel, and drivers to ensure seamless operations.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring timely delivery of products.
  • Logistics Coordination: Coordinate with warehouse personnel to ensure accurate and efficient processing of granite bills, file bills of lading alphabetically and by region, and prepare paperwork for drivers' outbound loads.
  • Granite Management: Assist customers with shipping quotes, inventory, and other requests, and manage the paperwork for return pieces that come back from customers.
  • Operations Support: Provide administrative support to the warehouse team, including data entry, and assist with any issues related to incoming and outgoing granite freight.

Requirements:

  • Education: High school degree or equivalent
  • Skills: Proficient typing skills, proficient with computers and multiple screens, organized, self-disciplined, and resourceful
  • Work Schedule: Monday to Friday, 8am to 5pm, with flexibility to work additional hours as needed

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