Shift Manager

2 days ago


Wilmington, North Carolina, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for Quality, Service, and Cleanliness.
  • Monitor performance during the shift and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe environment, and ensure that all equipment is in good working order.
  • Provide training and coaching to crew members to improve their skills and performance.
  • Manage scheduling and staffing to ensure that the restaurant is adequately staffed during peak periods.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to:

  • Develop your leadership skills and advance your career.
  • Work in a dynamic and fast-paced environment.
  • Be part of a team that is passionate about providing excellent customer service.
  • Enjoy a competitive salary and benefits package.
  • Have access to training and development opportunities to help you grow and succeed.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced leader who is passionate about delivering excellent customer service, we would love to hear from you.


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