Overnight Shift Team Member

6 days ago


Wilmington, North Carolina, United States QuickChek Corp Full time

Job Summary

We are seeking a highly motivated and customer-focused Night Associate to join our QuickChek Corp team. As a Night Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers during the overnight shift.

Key Responsibilities

  • Provide prompt, efficient, and friendly customer service to meet and exceed customer expectations.
  • Prepare and maintain all food and grab-and-go items to QuickChek standards.
  • Ensure that all items are in stock, fresh, and meet quality standards.
  • Comply with all corporate sanitation guidelines at all times.
  • Keep up-to-date on new policies and procedures.
  • Attend all mandatory/scheduled store meetings.
  • Enforce and practice Loss Prevention policies.
  • Communicate any questions, concerns, or issues to the Night Leader timely.
  • Keep store products in stock and set to planogram.
  • Maintain a clean, clutter-free store at all times.
  • Sweep, mop, and clean, as necessary.
  • Ensure all equipment is operational and call for service when necessary.
  • Perform and ensure proper techniques for food preparation, cash handling, and all other procedures are met.
  • Packs out, prices, and faces deliveries.
  • Properly operates the cash register and lottery machine.
  • Processes voids, returns, and customer complaints.
  • Completes all required shift reports and achieves shift objectives.
  • Practice Loss Prevention policies.
  • Comply with fuel operating policies and local/federal regulations (where applicable).

Requirements

  • Minimum 18 years of age.
  • Friendly and willing to smile a lot.
  • Great attitude and ability to get to work on time.
  • Able to deliver the highest level of Customer Service.
  • Strong Communication Skills.
  • Self-Motivated.
  • Food & beverage service experience.
  • Cashier experience.
  • Shift Management/Supervisory experience.

Physical Requirements

  • Stand - Continuously.
  • Bend/Squat/Twist – Frequently.
  • Reaching – Frequently.
  • Work in cold environment – Occasionally.
  • LiftingUp to 10lbs – ContinuouslyUp to 25lbs – FrequentlyUp to 50lbs – Rarely.
  • Push/pull 40lbs – Occasionally.
  • Walk – Continuously.
  • Stoop/Kneel/Crouch – Occasionally.
  • Grasp/Pinch/Grip - Frequently.

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