Office Support Specialist

6 days ago


Seattle, Washington, United States Pacific Northwest Ballet Full time
Job Summary

Pacific Northwest Ballet is seeking a highly organized and detail-oriented Administrative Assistant to provide support to the Managing Director, School Principals, and School Supervisor. As the first point of contact for parents, students, and the community, excellent communication skills and professional experience are essential in enforcing, explaining, and carrying out school policies and expectations.

Key Responsibilities
  • Communication and Customer Service
    • Provide information to parents, students, and the community about PNB School procedures, policies, and programs
    • Provide assistance to students, parents, and Faculty in School programs, events, and performances
  • Administrative Support
    • Assist with the registration process, including mailings, payment charges, data entry, maintenance of Wait List, and monitoring of class lists
    • Provide front desk reception at Phelps Center including greeting guests, handling inquiries, and maintaining a welcoming environment
    • Maintain mailing lists for distribution of school information, and assist with School-wide mailings
  • Event Support
    • Assist during Petite Finale and backstage during School Performance
  • Record Keeping and Data Management
    • Maintain student files, attendance records, and organize and file paperwork as needed
    • Schedule, run charges, and check-in clients who participate in the PNBConditioning program
    • Register Open Class students and sell Open Class cards
    • Run tuition charges
  • Office Operations
    • Open and closing office and building procedures at the FRC and/or Phelps Center
    • Assist with drop-off and pick-up procedures in parking lot at the FRC to help ensure safety of students
    • Monitor student accident insurance forms and claims with Managing Director
Requirements
  • Communication and Interpersonal Skills
    • Excellent verbal and written communication skills
    • Professional telephone protocol
  • Technical Skills
    • Knowledge of Microsoft Word, Excel, and Outlook
  • Organizational and Time Management Skills
    • Ability to multi-task and prioritize duties
  • Knowledge and Interest in the Arts
    • Knowledge of ballet/dance and interest in the arts is helpful
Benefits

This is a full-time, benefits eligible position. For more information, please visit our website.

Equal Employment Opportunity

Pacific Northwest Ballet values diverse perspectives and life experiences. We are an equal opportunity employer and welcome applications from people of color, women, LGBTQ, people with disabilities, and veterans.



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