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Client Service Coordinator
2 months ago
**Responsibilities:**
* Coordinate staffing needs according to branch location guidelines
* Manage and maintain staffing schedule according to branch location guidelines
* Coordinate orientation and training scheduling
* Coordinate work schedules by allocating employees in shifts and positions
* Coordinate shift back-fill activities in the event of caregiver tardiness or absences
* Maintain an active involvement in issues of cost containment; effectively utilize nurses when assigning cases
* Demonstrate an active and positive role in evaluating staff performance
* Demonstrate an ability to identify and solve problems; use initiative and good judgment to reach quality decisions
* Maintain an excellent rapport with patients and caregivers and effectively promote harmonious interpersonal relationships
* Demonstrate a thorough knowledge and adherence to company policies and procedures
* On Call Rotation Required- Additional compensation provided, 24/7 On Call Support to field staff and patient/patient families
**Qualifications:**
* High School Diploma or equivalent required, College Degree a PLUS
* Proficient in English, Bilingual a PLUS
* Home Health experience a PLUS
* Knowledge of Microsoft Office Suite, proficient in Word and Excel
* Team player, organization skillset and ability to multitask
* Must be able to work after hours on-call schedule
**Equal Employment Opportunity and Affirmative Action:**
Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
