Resident and Community Services Coordinator II

2 days ago


Oakland, California, United States Oakland Housing Authority Full time
Job Summary

We are seeking a highly motivated and experienced Resident and Community Services Coordinator II to join our team at the Oakland Housing Authority. This is a project-based role that will provide direct case management and referrals to partner agencies, supporting families and individuals served by our Public Housing, Section 8, and Local Housing/Sponsor Based Housing Assistance programs.

Key Responsibilities
  • Provide case management services to families and individuals in areas such as employment and career development, financial literacy, asset building, and leadership development.
  • Refer clients to service providers and conduct regular follow-up to ensure successful outcomes.
  • Manage and coordinate specific Department programs and activities, including employment and career development, financial literacy, and youth and education programming.
  • Develop and maintain positive relationships with program participants, partner agencies, and community stakeholders.
  • Collect and evaluate information on individual and community needs using various survey and assessment tools.
  • Prepare professional reports and business correspondence to document program activities and outcomes.
Requirements
  • Bachelor's degree in sociology, psychology, social work, or a related field.
  • Two years of experience performing the duties of a Resident and Community Services Coordinator I at the Authority, or five years of experience providing services to low-income families and two years of supervisory experience.
  • Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese, and/or Spanish are a plus.
  • Valid California driver's license and an insurable driving record.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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