Insurance Customer Service Specialist
2 weeks ago
This position will be based on-site.
About Teleperformance USA
Teleperformance USA is a leading provider of digital business services, dedicated to delivering advanced, technology-driven solutions that assist top brands in optimizing their operations sustainably and meaningfully.
With a workforce exceeding 500,000 motivated individuals fluent in over 300 languages, our extensive reach and local engagement empower us to positively impact our communities, clients, and the environment.
Benefits of working with Teleperformance USA include:
- Comprehensive Training
- Competitive Compensation
- Full Benefits Package (Medical, Dental, Vision, 401k, and more)
- Paid Time Off
- Employee wellness and engagement initiatives
Your Role as an Insurance Customer Service Specialist
As a key member of our team, you will play a crucial role in addressing customer inquiries and providing innovative solutions. In a collaborative and dynamic environment, you will engage with diverse individuals, ensuring that each day presents new challenges and opportunities for growth.
Your Responsibilities
In your role, you will focus on effectively addressing a variety of customer questions, concerns, and issues:
- Manage and respond to all inbound and outbound customer inquiries with care
- Deliver exceptional customer service through attentive listening
- Handle confidential customer information with sensitivity
- Aim to resolve issues on the first contact by being proactive, patient, and empathetic
- Communicate effectively with customers, exercising retention strategies when necessary
- Assist customers in comparing options and understanding contract terms
- Compassionately address sensitive situations related to healthcare needs and planning
We seek dedicated individuals who strive for excellence in every aspect of their work.
- Ability to work effectively in a virtual team setting
- Preferred experience in customer service (6 months)
- Must be at least 18 years old
- Typing speed of 25 wpm
- High School Diploma or GED
- Comfortable using desktop computer systems
- Strong oral and written communication skills
- Logical problem-solving abilities
- Proficient in navigating Windows operating systems
- Organizational and prioritization skills
- Possession of an active home state Property & Casualty License
Be Part of Our Teleperformance Family
We are committed to fostering an environment where our employees feel valued, inspired, and supported, enabling them to bring their best selves to work each day. We believe that a happy and healthy workforce is more productive, creative, and engaged. Our focus is on creating a workplace that promotes well-being and a healthy work-life balance, alongside a culture of inclusion and diversity where everyone feels welcome and appreciated.
Teleperformance USA is an Equal Opportunity Employer
-
Palm Bay, Florida, United States Florida One Insurance Full timeAbout the RoleAs a Bilingual Customer Service Representative at Florida One Insurance, you will play a vital role in delivering exceptional customer experiences and driving business growth. Your primary focus will be on building strong relationships with clients, understanding their needs, and providing tailored insurance solutions that meet their...
-
Insurance Customer Service Specialist
1 week ago
Palm City, Florida, United States Teleperformance USA Full timeCategory: Customer Service/SupportThis position will be based on-site.About Teleperformance USATeleperformance USA is a leading provider of digital business services, dedicated to delivering innovative solutions that empower the world's most renowned brands to enhance their operations in impactful and sustainable manners.With a workforce exceeding 500,000...
-
Insurance Customer Service Specialist
1 week ago
Palm City, Florida, United States Teleperformance USA Full timeCategory: Customer Service/SupportPosition Overview:This role is integral to our operations, providing essential support to our clients.About Teleperformance USATeleperformance USA is a leader in delivering innovative business solutions. Our commitment to excellence allows us to partner with renowned brands, enhancing their customer interactions through...
-
Insurance Solutions Specialist
4 days ago
West Palm Beach, Florida, United States Insurance Nation Full timeJob DescriptionJob Summary: Insurance Nation is seeking a highly skilled Insurance Solutions Specialist to join our team. As an Insurance Solutions Specialist, you will be responsible for providing insurance solutions for new and existing customers, ensuring accurate verification of insurance to maintain customer retention, and meeting performance-based...
-
Bilingual Customer Service Representative
7 days ago
Palm Bay, Florida, United States Florida One Insurance Full timeAbout the RoleAs a Bilingual Customer Service Representative at Florida One Insurance, you will play a vital role in delivering exceptional customer experiences and driving business growth. Your primary focus will be on building strong relationships with clients, providing personalized solutions, and ensuring seamless communication across languages.Key...
-
Insurance Customer Support Specialist
1 week ago
West Palm Beach, Florida, United States Absolute Risk Services, Inc Full timeJoin Our Team as an Insurance Customer Support SpecialistAbsolute Risk Services, Inc. is excited to announce an opening for a part-time Insurance Customer Support Specialist. This role is ideal for individuals who are eager to begin their career in the insurance sector. While prior experience is not mandatory, it is advantageous. Our organization is...
-
Insurance Customer Service Representative
1 hour ago
Palm City, Florida, United States Teleperformance USA Full timeAbout the RoleAs a Licensed Insurance Representative at Teleperformance USA, you will play a vital role in delivering exceptional customer service to our clients. Your primary responsibility will be to respond to customer inquiries, resolve issues, and provide innovative solutions to their concerns.Key ResponsibilitiesHandle and respond to customer inquiries...
-
Insurance Service Specialist
1 week ago
Palm City, Florida, United States Teleperformance USA Full timeCategory: Customer Service/SupportPosition OverviewAbout Teleperformance USATeleperformance USA is a leading provider of digital business services, committed to delivering exceptional customer experiences. Our team comprises over 500,000 dedicated professionals fluent in more than 300 languages, ensuring we meet the diverse needs of our clients and...
-
Auto Insurance Client Support Specialist
1 week ago
West Palm Beach, Florida, United States Access Insurance Underwriter, LLC Full timeJob OverviewAccess Insurance Underwriter, LLC is a rapidly expanding insurance provider in the United States, seeking a dedicated and skilled Client Support Specialist to enhance our team. In this role, you will assist clients by delivering product and service insights while addressing technical challenges.Key Responsibilities:Manage customer inquiries and...
-
Insurance Customer Care Specialist
1 week ago
Palm City, Florida, United States Teleperformance USA Full timeCategory: Customer Service/SupportThis position will be based on-site.About Teleperformance USATeleperformance USA is a leading provider of digital business services. We offer cutting-edge, digitally enhanced solutions to assist the world's premier brands in optimizing their operations in impactful and sustainable manners.With a workforce exceeding 500,000...
-
Insurance Customer Care Specialist
1 week ago
Palm City, Florida, United States Teleperformance USA Full timeCategory: Customer Service/SupportThis position will be based on-site.About Teleperformance USATeleperformance USA is a leading provider of digital business services. We offer advanced, digitally driven solutions to assist top brands in optimizing their operations in impactful and sustainable manners.With a workforce exceeding 500,000 dedicated individuals...
-
Client Relations Specialist in Insurance
2 weeks ago
West Palm Beach, Florida, United States Lebrun insurance agency, Inc Full timePosition OverviewJoin the team at Lebrun Insurance Agency, Inc., a distinguished provider of insurance solutions. We pride ourselves on delivering outstanding service and fostering strong relationships with our clients. As a Client Relations Specialist, you will serve as the primary contact for our esteemed policyholders.In this position, you will have the...
-
Insurance Sales Specialist
2 weeks ago
Palm Bay, Florida, United States Florida One Insurance Full timeJob OverviewAre you prepared to immerse yourself in the dynamic realm of insurance and demonstrate your sales expertise? At Florida One Insurance, we are seeking a Full-Time Insurance Agent to unlock your potential for achievement. Envision yourself in a vibrant work setting where each day presents fresh challenges and opportunities to assist clients in...
-
Insurance Property
2 weeks ago
Palm Harbor, Florida, United States Royal Insurance Inc Full timeJob OverviewWe are looking for a Customer Service Representative / Agent specializing in Insurance Property & Casualty to enhance our professional team. Our ideal candidate is approachable, knowledgeable, and dedicated to providing exceptional service.Key Responsibilities:Provide quotes for home and auto insurance policies.Manage the renewal and endorsement...
-
Customer Care Representative for Insurance
2 weeks ago
West Palm Beach, Florida, United States Lebrun insurance agency, Inc Full timeJob OverviewJoin the team at Lebrun Insurance Agency, Inc., a distinguished insurance provider dedicated to exceptional client service. As a Customer Care Representative, you will serve as the primary contact for our esteemed policyholders.In this position, you will have the chance to positively influence our clients' experiences by assisting them with their...
-
Insurance Sales Specialist
1 week ago
West Palm Beach, Florida, United States Lebrun insurance agency, Inc Full timeJob OverviewAt Lebrun Insurance Agency, Inc, we are committed to delivering exceptional insurance solutions with a personal touch. Our agency is dedicated to fostering strong relationships within our community and providing tailored services to our clients. As a key member of our organization, you will play a vital role in our mission to support and...
-
Insurance Sales Specialist
1 week ago
West Palm Beach, Florida, United States Lebrun insurance agency, Inc Full timePosition OverviewAt Lebrun Insurance Agency, Inc, we are committed to delivering exceptional insurance services with a personal touch. Our agency is dedicated to fostering strong relationships within our community and with our clients. As a vital member of our organization, you will play a key role in our mission to support and safeguard our clients through...
-
Apparel Customer Service Specialist
2 weeks ago
Panama City, Florida, United States Army & Air Force Exchange Service Full timePosition Overview:As a Customer Experience Specialist in the realm of Apparel & Accessories, you will leverage your keen sense of style to assist our clientele in exploring fresh trends and expressing their unique fashion identities with assurance.Key Responsibilities:- Provide exceptional support to customers, ensuring a seamless shopping experience.-...
-
Customer Service Specialist
2 weeks ago
West Palm Beach, Florida, United States Randstad North America, Inc. Full timePosition OverviewAs a Customer Service Specialist, you will be responsible for:Responding promptly to incoming inquiries via calls, emails, or chat messages from customers, ensuring a high level of service.Identifying and effectively resolving customer issues, ensuring that all concerns are addressed to enhance customer satisfaction.Maintaining a...
-
Customer Service Specialist
2 weeks ago
West Palm Beach, Florida, United States Randstad North America, Inc. Full timePosition OverviewAs a Customer Service Specialist, you will be the first point of contact for our valued clients. Your primary responsibility will be to manage incoming communications through various channels including phone calls, emails, and chat messages.Key ResponsibilitiesRespond swiftly to customer inquiries, ensuring a high level of service is...