Insurance Solutions Specialist

4 days ago

West Palm Beach, Florida, United States Insurance Nation Full time
Job Description

Job Summary: Insurance Nation is seeking a highly skilled Insurance Solutions Specialist to join our team. As an Insurance Solutions Specialist, you will be responsible for providing insurance solutions for new and existing customers, ensuring accurate verification of insurance to maintain customer retention, and meeting performance-based goals.

Key Responsibilities:

  • Provide Insurance Solutions: Offer insurance solutions to new and existing customers, ensuring their insurance needs are met.
  • Verify Insurance Coverage: Verify insurance coverage for dealership customers, ensuring accuracy and compliance with industry regulations.
  • Provide Customer Service: Provide exceptional customer service, including helping customers with payment issues, providing necessary insurance information, and assisting with filing insurance claims.
  • Attend Training: Attend ongoing training to ensure knowledge of internal policies, insurance product updates, and compliance with industry laws and regulations.

Additional Responsibilities:

  • Perform Other Duties: Perform other duties as required by business needs, ensuring the success of Insurance Nation.

Benefits:

  • Paid Licensing: Receive paid licensing fees, ensuring you have the necessary qualifications to perform your job duties.
  • Paid Training: Receive paid training, ensuring you have the necessary skills and knowledge to succeed in your role.
  • 401K/Profit Sharing Incentive: Participate in a 401K/profit sharing incentive program, ensuring your financial future is secure.
  • Health Insurance: Receive health insurance, ensuring your physical and mental well-being is protected.
  • Paid Time Off/Paid Vacation: Receive paid time off and paid vacation, ensuring you have a healthy work-life balance.

Qualifications:

  • Licensure: Obtain and maintain the proper licensure with the Florida Department of Financial Services.
  • Effective Communication: Possess effective communication skills, ensuring you can interact with customers and colleagues effectively.
  • Computer Skills: Possess knowledge of computers and typing skills, ensuring you can perform your job duties efficiently.
  • Customer Service Orientation: Possess a customer service-oriented mindset, ensuring you prioritize customer satisfaction.
  • Team Player: Possess a proactive, team player attitude, ensuring you work collaboratively with colleagues to achieve business objectives.
  • Professional Appearance: Maintain a professional appearance and good hygiene, ensuring you present yourself in a positive light.
  • Language Skills: Possess English and Spanish fluency, ensuring you can communicate effectively with customers and colleagues.

Physical, Mental, and Environmental Conditions:

  • Physical Demands: Perform physical tasks, such as moving from place to place, sitting, and using a computer, while maintaining a safe and healthy work environment.
  • Mental Demands: Possess the mental stamina to concentrate, reason, and analyze, while maintaining a positive and productive attitude.
  • Environmental Conditions: Work in a fast-paced environment, with frequent changes in priorities and deadlines, while maintaining a high level of productivity and quality.

Schedule:

  • Flexible Schedule: Work a flexible schedule, with options to work 7 days a week, customize your schedule, and work remotely for qualifying personnel.

Compensation:

  • Bonus Compensation: Receive bonus compensation for meeting performance-based goals, ensuring your financial rewards are tied to your performance.

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