Customer Service Support Specialist

2 weeks ago


Martinsburg, West Virginia, United States Carter Myers Automotive Full time

Are you ready to embark on a rewarding career?

At Carter Myers Automotive, we are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Support Specialist. If you are passionate about providing exceptional service and eager to grow in the automotive industry, this role is for you

Position Overview:

As a Customer Service Support Specialist, your main duty will be to assist the Service Advisor in delivering top-notch customer service. Enjoy a balanced work schedule with a 4-day work week and rotating Saturdays, while our dealership remains closed on Sundays.

Key Qualifications:

  • High energy and a positive attitude
  • Previous experience in retail or customer service is advantageous
  • Possession of a valid driver's license with a clean driving record
  • High school diploma or equivalent required
Core Responsibilities:

- Collaborating with the Service Advisor to foster and maintain strong customer relationships
- Demonstrating a commitment to understanding the operational aspects of the automotive sector
- Ensuring customer satisfaction through effective and clear communication

At CMA, we pride ourselves on offering exceptional employee benefits, including Employee Stock Ownership, a 401k plan with company matching, monthly personal development sessions led by esteemed life coaches, opportunities for professional growth, and an employee discount program for vehicle purchases, parts, and services. Our modern facility is designed to enhance your work experience.

Interested in joining our team?

Carter Myers Automotive Companies is committed to fostering a diverse and inclusive workplace. We uphold a strong policy of equal employment opportunities for all associates and applicants, ensuring that hiring, training, promotions, and compensation are based solely on individual merit and qualifications, without regard to race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other classifications protected by applicable laws. EOE/D/V

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