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Customer Service Representative

2 months ago

Martinsburg, West Virginia, United States Wash Lube Repair Full time

We're seeking a skilled Customer Service Representative to join our team at Wash Lube Repair as a Cashier/Attendant at our express car wash location in Martinsburg, WV. As a key member of our team, you will provide exceptional customer service and ensure a seamless car wash experience for our customers.

Key Responsibilities:

  • Greet customers and process payments through our point-of-sale system
  • Perform daily cleaning and administrative duties as needed
  • Load cars onto the conveyor belt and maintain the lot
  • Clean and power wash the tunnel
  • Follow all company safety policies and procedures

Requirements:

  • Strong customer service skills and ability to sell services
  • Ability to work weekends and adapt to a fast-paced environment
  • Willingness to work outside in various weather conditions
  • Physical demands: Ability to sit, stand, walk, reach, bend, pull, and lift 50 lbs.
  • Dependable and energetic individual with strong communication skills

What We Offer:

  • Competitive hourly rate and generous sales commission
  • Yearly increases and opportunities for advancement
  • Generous Paid Time Off and Paid Holidays
  • Referral bonuses and employee discounts
  • Learning Opportunity Program with licensure reimbursement, position enrichment, and tuition reimbursement
  • Health, dental, and vision insurance, as well as life insurance and disability benefits
  • 401(k) match and a fast-paced work environment