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Customer Service Support Specialist

2 months ago

Martinsburg, West Virginia, United States Carter Myers Automotive Full time
Job Overview

Are you passionate about providing exceptional customer service? We have an exciting opportunity for a dedicated individual to join our team as a Customer Service Support Specialist.

Position Summary:

In this role, you will assist the Service Advisor in delivering top-notch service to our customers, ensuring their needs are met with professionalism and care.

Key Qualifications:

  • Enthusiastic and energetic demeanor
  • Prior experience in customer service or retail is advantageous
  • Possession of a valid driver's license with a clean driving history
  • High school diploma or equivalent educational background

Core Responsibilities:

Your main duties will include:

  • Supporting the Service Advisor and fostering strong customer relationships
  • Demonstrating a commitment to understanding the automotive service industry
  • Ensuring customer satisfaction through clear and effective communication

Why Join Us?

At Carter Myers Automotive, we pride ourselves on offering outstanding employee benefits, including:

  • Employee Stock Ownership
  • A 401k plan with company matching
  • Monthly personal development workshops led by experienced coaches
  • Opportunities for professional growth and advancement
  • Employee discounts on vehicle purchases, parts, and services

Our modern facilities and commitment to a healthy work-life balance, including closed operations on Sundays, make us a great place to work.

Equal Opportunity Employer:

Carter Myers Automotive Companies is dedicated to providing equal employment opportunities to all associates and applicants. We value diversity and hire based on personal and professional qualifications without discrimination.