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Medical Records Coordinator

2 months ago

Clearwater, United States Roman Austin Full time
Job Summary

Roman Austin, a reputable personal injury law firm, is seeking a highly skilled Medical Records Coordinator to join our team. As the first point of contact for clients and visitors, this role plays a vital part in supporting our pre-litigation and litigation teams.

Key Responsibilities
  • Client Interaction: Greet clients and visitors professionally, answer incoming calls, and direct them to the appropriate staff member. Schedule appointments and manage the firm's calendar.
  • Administrative Support: Maintain a tidy reception area, handle mail distribution, and perform general administrative tasks such as filing, data entry, and scanning.
  • Medical Records Custodian: Communicate with clients about their medical histories, input and update client medical history in case management software, and maintain organized records and billing.
  • Technical Tasks: Utilize office software efficiently, maintain confidentiality of all client and firm information, and perform other technical tasks as needed.
Requirements
  • Experience: Previous experience as a receptionist or in a similar medical record clerk role is required.
  • Skills: Excellent verbal and written communication skills, strong active listening and customer service skills, ability to manage multiple tasks and prioritize effectively, and proficiency with office software and legal databases.
About Roman Austin

Roman Austin is a highly respected and dedicated personal injury law firm with a proven track record of delivering exceptional legal services to clients. Our experienced attorneys specialize in various personal injury cases, including auto accidents, falls, injuries, and death related to dangerous conditions, and wrongful death.