Medical Records Coordinator

3 days ago


Clearwater, United States Roman Austin Full time
Job Title: Receptionist

The Receptionist/Medical Records Clerk is a vital role in our Clearwater office, serving as the first point of contact for clients and visitors. This position involves a combination of reception duties and handling pre and post-accident medical records.

Key Responsibilities:
  • Client Interaction: Greet clients and visitors professionally, answer incoming calls, and direct them to the appropriate staff member. Schedule appointments and manage the firm's calendar.
  • Administrative Support: Maintain a tidy reception area, handle mail distribution, and perform general administrative tasks such as filing, data entry, and scanning.
  • Medical Records Custodian: Communicate with clients about their medical histories, input and update client medical history in case management software, and maintain organized records and billing.
Requirements:
  • Previous experience as a receptionist or in a similar medical record clerk role is required.
  • Experience in a law firm, particularly in personal injury law, is preferred.
  • Familiarity with case management software, such as Filevine, is preferred.
  • Experience in handling medical records is preferred.
Qualifications:
  • Excellent verbal and written communication skills.
  • Strong, active listening and customer service skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency with office software and legal databases.
  • High attention to detail and strong organizational skills.


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