Patient Access Specialist

8 hours ago


Columbus, North Carolina, United States AdventHealth Full time

**About the Role:**

As a Patient Access Specialist at AdventHealth, you will play a vital role in ensuring patients receive the best possible care. Your primary responsibility will be to register patients for all service lines, perform eligibility verification, obtain pre-cert and/or authorizations, make financial arrangements, request and receive payments for services, and perform cashiering functions.

**Key Responsibilities:**

  • Ensures patients are appropriately registered for all service lines.
  • Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.
  • Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments.
  • Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.
  • Provides PBX (switchboard) coverage and support as needed.

**Requirements:**

  • High School diploma or GED.
  • One year of customer service experience.
  • Ability to communicate professionally and effectively, both verbally and written.
  • Working knowledge of Microsoft programs and familiarity with database programs.
  • Ability to operate general office machines such as computer, fax machine, printer, and scanner.

**AdventHealth is an Equal Opportunity Employer:**

We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap.



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