Patient Access Specialist
8 hours ago
**About the Role:**
As a Patient Access Specialist at AdventHealth, you will play a vital role in ensuring patients receive the best possible care. Your primary responsibility will be to register patients for all service lines, perform eligibility verification, obtain pre-cert and/or authorizations, make financial arrangements, request and receive payments for services, and perform cashiering functions.
**Key Responsibilities:**
- Ensures patients are appropriately registered for all service lines.
- Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.
- Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments.
- Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.
- Provides PBX (switchboard) coverage and support as needed.
**Requirements:**
- High School diploma or GED.
- One year of customer service experience.
- Ability to communicate professionally and effectively, both verbally and written.
- Working knowledge of Microsoft programs and familiarity with database programs.
- Ability to operate general office machines such as computer, fax machine, printer, and scanner.
**AdventHealth is an Equal Opportunity Employer:**
We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap.
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